Westgate House Care Centre
- Care home
- 109 beds
- Nursing care
- Dementia care
- Registered since 2011
- Ware, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in January 2020.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
153 of 210
rated care homes in Hertfordshire are rated Good, like this one.
Westgate House Care Centre: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Hillview Care Home Not yet rated, 0.3 miles away
- G Ashwood - Ware Good, 0.4 miles away
- – Snowdrop House Not yet rated, 0.5 miles away
- – Riverside Place Not yet rated, 0.6 miles away
- G Willowthorpe Care Home Good, 2.3 miles away
What inspectors found
From the Care Quality Commission's inspection report published 17 February 2022. Quoted under the Open Government Licence.
Westgate House Care Centre accommodates up to up to 109 people, some of whom were living with dementia. The service provides accommodation over three floors. There were 95 people living at the service at the time of this inspection.
Read the rest of CQC's summary
We found the following examples of good practice. The provider had robust systems in place to ensure visitors were entering the building safely to reduce the risk of spreading the infection. For example, Relatives and friends received awareness sessions in how to test and put on and take off personal protective equipment (PPE) safely.
People were admitted safely when moving to the home. People and relatives were informed of the process of being admitted and the need to isolate upon arrival. In each unit there had been consideration when cohorting people where they had COVID-19 or where they had recently been admitted and were in the isolation period.
The management team had quality assurance systems in place to check staff competency and check the environment was safe. This was through infection prevention control audits, unannounced spot checks and competency assessments for staff. In addition, the management team had formulated a checklist inline with the current government guidance to ensure they were up to date with the correct practice.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Nancy Currie
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)12 inspection reports, latest 17 February 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Westgate Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 02725412 (opens Companies House)
Westgate Healthcare Limited runs 2 services, all in the East of England. 2 are rated Good or Outstanding.
Other services run by Westgate Healthcare Limited
- O Kingfisher Nursing Home Outstanding. Care home with nursing, Hertfordshire
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Westgate House Care Centre provide nursing care?
- Yes. The Care Quality Commission lists Westgate House Care Centre as a care home with nursing.
- How many beds does Westgate House Care Centre have?
- The Care Quality Commission's register lists 109 beds at Westgate House Care Centre.
- When was Westgate House Care Centre last inspected?
- The Care Quality Commission's latest rating for Westgate House Care Centre was published on 21 January 2020.
- Who runs Westgate House Care Centre?
- Westgate House Care Centre is run by Westgate Healthcare Limited. It runs 2 services, all in the East of England.
- What is Westgate House Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 January 2020.
Contact
- Phone
- 01920 426100
- Address
- Tower Road, Ware, SG12 7LP Map (opens Google Maps)
Compare nearby
- – Hillview Care Home Not yet rated, 0.3 miles away
- G Ashwood - Ware Good, 0.4 miles away
- – Snowdrop House Not yet rated, 0.5 miles away
- – Riverside Place Not yet rated, 0.6 miles away
- G Willowthorpe Care Home Good, 2.3 miles away