Anderida

Anderida is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Anderida accommodates two people in one adapted building.

The service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities using the service can live as ordinary a life as any citizen.

At the last inspection, the service was rated 'Good.'

Rating at this inspection

At this inspection we found the service remained 'Good'

Why the service is rated Good

The service had robust systems in place to keep people safe. The registered manager assessed and mitigated risks, and ensured care plans were up to date to reflect people's needs. People received the medicines they needed in a timely manner, and their medicines were managed safely. There were enough staff to meet people's needs, and the necessary pre-employment checks completed to ensure people had the suitable skills to work in a care setting. People were supported by an experienced staffing team who knew them well, and understood how to safeguard them from any potential abuse. The service was clean and well maintained. Staff had received training in infection control and used personal protective clothing where required. Incidents had been reviewed and improvements made to improve the safety of the service.

People's needs had been assessed and treatment delivered in line with current legislation. Staff worked with external organisations to share best practice. Staff received effective training, and regular supervision and observations from the registered manager. The environment had been adapted to meet people's individual needs. People were supported to maintain a balanced diet and were referred to health care professionals when required. Staff had good understanding of the Mental Capacity Act and people made their own decisions.

People were treated with kindness and respect. Staff took the time to have meaningful interactions with people. Staff supported people to be as independent as possible, and encouraged them to make choices. Staff respected people's privacy and dignity, and supported people to maintain relationships with those who were important to them.

People received personalised care in line with their needs. Activities were planned around people's known likes and dislikes. The provider had systems in place to seek feedback from key stakeholders in order to improve the service. At the time of inspection the service was no supporting anyone at the end of their life.

Staff and healthcare professionals told us the service was well-led. Staff told us they were supported by the registered manager. There was a positive culture between staff. The registered manager understood and was meeting their regulatory responsibilities. There were robust processes in place to learn from accidents and incidents. The provider and registered manager regularly audited the service to strive for improvements. The registered manager attended a number of internal and external forums to learn and share best practice.

Further information is in the detailed findings below

The five questions we ask about services and what we found