Belmont

Belmont can accommodate up to seven people with learning disabilities. On the day of our inspection, there were six people living at the service. Each person has their own bedroom and they all shared a lounge, kitchen/diner, conservatory, laundry and utility room, bath/shower rooms and large rear garden.

The service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

At our last inspection we rated the service overall as Good, although we rated the service as Requires Improvement in Well-Led because at the time, the service did not have a registered manager. At this inspection a registered manager was in post and we found continuing evidence to support the overall rating of Good with no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is therefore written in a shorter format because our overall rating of the service has not changed since our last inspection.

Medicines were managed safely and people received their medicines when they should. People were supported to maintain good health and attended appointments and check-ups. People were supported in a safe environment and risks had been identified, and were managed in a way that enabled and encouraged people to live as independent a life as possible.

Staff understood how to protect people from the risk of abuse. They had received safeguarding training and were aware of how to recognise and report safeguarding concerns. The registered manager monitored incidents and accidents to make sure the care provided was safe. Emergency plans were in place so if an emergency happened the staff knew what to do.

A robust system to recruit staff was in place. There were sufficient numbers of staff on duty to meet people's assessed needs. Staff received regular training and supervision which enabled them to support people effectively.

People were supported to make decisions and choices about all aspects of their lives. People took part in a range of activities which they had chosen and enjoyed. Staff knew people and their support needs well. People had detailed care plans, risk assessments and guidance in place to help staff to support them in an individual way. People were supported to raise any concerns they may have. Staff understood when people were unhappy

and supported them to resolve any concerns and issues.

Staff were caring, kind and respected people's privacy and dignity. There were positive and caring interactions between the staff and people and people were comfortable and at ease with the staff.

The registered manager had good management oversight. Staff said they were listened to and suggestions discussed and implemented. Quality assurance audits were carried out to identify any shortfalls within the service and how the service could improve.

Further information is in the detailed findings below.

The five questions we ask about services and what we found