Manor Court Care Home
Care home with nursing, Ealing, 111 beds
Good
Rated on
Rating from the Care Quality Commission.
Manor Court Care Home: inspection record
Rated Good in July 2024, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 13 times since 2015. First rated Requires improvement in 2015, most recently Good in July 2024.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 2 years ago.
How it compares locally
- One of 29 Good care homes in Ealing, out of 35 with a rating.
- Larger than 9 in 10 care homes in Ealing.
What inspectors found
From the Care Quality Commission's assessment published 10 July 2024 (assessment visit 11 May 2024). Quoted under the Open Government Licence.
Manor Court Care Home is a nursing home for up to 111 adults. The service provides personal care and nursing to older adults and younger adults with physical disabilities. There are 4 self-contained units. Only 3 units were occupied at the time of our assessment and 74 people were living at the service.
The assessment started on 15 June 2024 and ended on the 25 June 2024. We visited the service on 18 and 19 June 2024. The visit was conducted to follow up concerns identified at the last inspection.
Read the full summary
The last rating for this service was requires improvement (published 15 November 2022). We identified breaches of Regulations in relation to safe care, person centred care, staffing and good governance. At this inspection, we found enough improvement and there were no breaches of Regulations.
-
Safe
Good
People using the service and their relatives said they felt safe. Staff understood how to protect people from abuse. The risks to people's safety and wellbeing were assessed, planned for, and monitored. People lived in a safe and well-maintained environment. People received their medicines safely and as prescribed. There were enough suitable staff to care for people.
-
Effective
Good
The staff carried out assessments of people's needs and choices. Staff worked in partnership with other professionals to help keep people healthy and provide good quality care. People had consented to their care and treatment.
We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.
-
Caring
Good
People were cared for by kind, considerate and polite staff. People's individual needs were met, and they were able to make choices. Staff felt supported by managers and the organisation.
We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.
-
Responsive
Good
People received person-centred care. There was enough information to help people make choices. People were asked for their opinions. People's equality and diversity needs were met.
-
Well-led
Good
There were effective systems for monitoring and improving the quality of the service. The staff were able to speak up if they had concerns. There was a positive and inclusive culture.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | Britten Drive, North Road, Southall, UB1 2SH |
|---|---|
| Neighbourhood | Southall, Ealing |
| Phone | 020 8571 5505 |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 18 inspection reports, latest 15 November 2022 (opens the Care Quality Commission website) Latest assessment published 10 July 2024; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Bupa Care Homes (CFHCare) LimitedBrand: BUPA Group |
|---|---|
| Ownership type | Organisation |
| Companies House number | 02741070 (opens Companies House) |
Bupa Care Homes (CFHCare) Limited runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Bupa Care Homes (CFHCare) Limited
- G Abbotsleigh Mews Care Home Care home with nursing, BexleyGood
Nearest alternatives
- G Objective Care Limited Care home, 0.4 miles awayGood
- G Whitefriars Nursing and Residential Home Care home with nursing, 0.4 miles awayGood
- G Pranam Care Centre Care home, 0.5 miles awayGood
- G Roshini Care Home Care home, 0.7 miles awayGood
- G The Grange Care Centre Care home with nursing, 0.9 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Manor Court Care Home provide nursing care?
- Yes. The Care Quality Commission lists Manor Court Care Home as a care home with nursing.
- How many beds does Manor Court Care Home have?
- The Care Quality Commission's register lists 111 beds at Manor Court Care Home.
- When was Manor Court Care Home last inspected?
- The Care Quality Commission's latest rating for Manor Court Care Home was published on 10 July 2024.
- Who runs Manor Court Care Home?
- Manor Court Care Home is run by Bupa Care Homes (CFHCare) Limited. It runs 2 services in London.
- What is Manor Court Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 July 2024.