The Grange Care Centre
Care home with nursing, Ealing, 160 beds
Good
Rated on
Rating from the Care Quality Commission.
The Grange Care Centre: inspection record
Rated Good in May 2024, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 9 times since 2015. Rated Inadequate in 2015, then Good in 2015, then Requires improvement in 2017, 2018, 2019, 2021 and 2022, then Good in May 2024.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 2 years ago.
How it compares locally
- One of 29 Good care homes in Ealing, out of 35 with a rating.
- Larger than 9 in 10 care homes in Ealing.
What inspectors found
From the Care Quality Commission's assessment published 28 May 2024 (assessment visit 16 April 2024). Quoted under the Open Government Licence.
The Grange Care Centre is a care home with nursing for up to 160 adults. There are 8 self-contained units. Two units are designed to accommodate adults with physical disabilities. Three units are for people living with the experience of dementia and 3 units are for older adults with nursing needs. At the time of our assessment 145 people were living at the service. The assessment included an unannounced visit to the service on 9 May 2024. The inspection team included, 2 inspectors, an assessor, a member of the CQC medicines team, a nurse specialist advisor and 2 Experts by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. We received feedback from the local authority quality monitoring team and safeguarding team. They shared the findings of audits they had undertaken at the service and the provider's response to these.
During the assessment visit, we spoke with 16 people and 6 visiting relatives. We observed how people were being cared for and supported. Our observations included the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
Read the full summary
At the time of our assessment, there was no registered manager in post. The provider had recruited a new manager who was due to start soon after. In the meantime, a regional support manager was managing the home alongside a team of senior staff who were experienced and familiar with the service.
We met the management team and other staff on duty. We also met senior managers from the organisation who regularly visited and supported the staff. We also looked at the environment, a range of records including care records and how medicines were being managed. We received written feedback from 4 staff following our visit to the service.
-
Safe
Good
We found some improvements were needed to ensure staff could safely use all equipment. Improvements were needed to reduce risks to people's safety within the environment. The provider took action to address these concerns on the day of our assessment.
Risks to people's safety and their wellbeing were assessed, monitored, and managed. Medicines were managed in a safe way. There were enough staff to care for people and they were suitably trained. There were effective procedures for dealing with accidents, incidents, safeguarding alerts and complaints. These included learning from these to help improve the service.
-
Effective
Good
People received effective care. Their needs and choices had been assessed and planned for. People consented to their care and treatment. We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.
-
Caring
Good
The service was caring. People had good relationships with staff who were kind and who treated them respectfully. People were able to make decisions about their care and were supported to be independent. We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.
-
Responsive
Good
The service was responsive. People received personalised care which met their needs and reflected their choices. People's diverse needs were identified and respected. We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.
-
Well-led
Good
The service was well-led. The management team worked closely with staff to monitor and improve the quality of care. The governance systems were operated effectively. We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 2 Adrienne Avenue, Southall, UB1 2QW |
|---|---|
| Neighbourhood | Greenford, Ealing |
| Phone | 020 8832 8600 |
| Registered manager | Olga Richardson |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 2 inspection reports, latest 21 June 2022 (opens the Care Quality Commission website) Latest assessment published 28 May 2024; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Bondcare (London) LimitedBrand: Bondcare |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10649160 (opens Companies House) |
Bondcare (London) Limited runs 9 services in London. 9 are rated Good or Outstanding.
Other services run by Bondcare (London) Limited
- G Alexander Court Care Centre Care home with nursing, Barking and DagenhamGood
- G Ashwood Care Centre Care home with nursing, HillingdonGood
- G Beech Court Care Centre Care home with nursing, HaveringGood
- G Brook House Care Centre Care home with nursing, GreenwichGood
- G Derwent Lodge Care Centre Care home with nursing, HounslowGood
- G Fern Gardens Care Home Care home with nursing, HounslowGood
Nearest alternatives
- G Elm Lodge Care home with nursing, 0.3 miles awayGood
- G Manor Court Care Home Care home with nursing, 0.9 miles awayGood
- G Objective Care Limited Care home, 1 mile awayGood
- G Neem Tree Care Limited Care home with nursing, 1 mile awayGood
- G The Meadows Residential Care Home Care home, 1.2 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does The Grange Care Centre provide nursing care?
- Yes. The Care Quality Commission lists The Grange Care Centre as a care home with nursing.
- How many beds does The Grange Care Centre have?
- The Care Quality Commission's register lists 160 beds at The Grange Care Centre.
- When was The Grange Care Centre last inspected?
- The Care Quality Commission's latest rating for The Grange Care Centre was published on 28 May 2024.
- Who runs The Grange Care Centre?
- The Grange Care Centre is run by Bondcare (London) Limited. It runs 9 services in London.
- What is The Grange Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 May 2024.