Fern Gardens Care Home
Care home with nursing, Hounslow, 92 beds
Good
Rated on
Rating from the Care Quality Commission.
Fern Gardens Care Home: inspection record
Rated Good in May 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Inspected and rated 9 times since 2018. Rated Requires improvement in 2018, 2019, 2020 and 2021, then Inadequate in 2021, then Good in 2022 and May 2023.
The latest rating was published about 3 years ago.
How it compares locally
- One of 22 Good care homes in Hounslow, out of 28 with a rating.
- Larger than 9 in 10 care homes in Hounslow.
About the service
From the Care Quality Commission's inspection report published 3 May 2023. Quoted under the Open Government Licence.
Fern Gardens Care Home is a nursing home for up to 92 older people. At the time of our inspection, 60 people were living at the service.
What inspectors found
People were happy living at the service. They were able to make choices about their care and felt these were respected. People were supported to see healthcare professionals when they needed. They received their medicines in a safe way and as prescribed. People were able to participate in a range of different social and leisure activities.
The staff were kind, caring and had the knowledge and skills needed to care for people in a safe way. They felt well supported and enjoyed working at the service. There were systems to make sure staff were safely recruited and provided with the training and supervision they needed.
Read the full summary
The environment was well maintained and safe. People had the equipment they needed and there were good systems for keeping the service clean and minimising the risks of infection.
There were suitable systems for monitoring and improving the quality of the service. These included investigating and learning from things that went wrong, asking stakeholders for their views and undertaking regular checks on the service. The registered manager was suitably qualified and people were able to approach them to discuss their care. There was a positive culture at the service, where people living there, their relatives and staff felt valued.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | Fern Grove, off Hounslow Road, Feltham, TW14 9AY |
|---|---|
| Phone | 020 8844 4860 |
| Website | www.bondcare.co.uk/care-homes/fern-gardens-care-home-london/ |
| Registered manager | Vincent Munieza |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 11 inspection reports, latest 3 May 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Bondcare (London) LimitedBrand: Bondcare |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10649160 (opens Companies House) |
Bondcare (London) Limited runs 9 services in London. 9 are rated Good or Outstanding.
Other services run by Bondcare (London) Limited
- G Alexander Court Care Centre Care home with nursing, Barking and DagenhamGood
- G Ashwood Care Centre Care home with nursing, HillingdonGood
- G Beech Court Care Centre Care home with nursing, HaveringGood
- G Brook House Care Centre Care home with nursing, GreenwichGood
- G Derwent Lodge Care Centre Care home with nursing, HounslowGood
- G Springfield Care Centre Care home with nursing, RedbridgeGood
Nearest alternatives
- G Derwent Lodge Care Centre Care home with nursing, less than 0.1 miles awayGood
- G The White House Care home, 0.2 miles awayGood
- RI Sandbanks Resource Centre Care home, 0.7 miles awayRequires improvement
- G United Response - 198 Powder Mill Lane Care home, 1.3 miles awayGood
- G United Response - 36 Harvey Road Care home, 1.4 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does Fern Gardens Care Home provide nursing care?
- Yes. The Care Quality Commission lists Fern Gardens Care Home as a care home with nursing.
- How many beds does Fern Gardens Care Home have?
- The Care Quality Commission's register lists 92 beds at Fern Gardens Care Home.
- When was Fern Gardens Care Home last inspected?
- The Care Quality Commission's latest rating for Fern Gardens Care Home was published on 3 May 2023.
- Who runs Fern Gardens Care Home?
- Fern Gardens Care Home is run by Bondcare (London) Limited. It runs 9 services in London.
- What is Fern Gardens Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 May 2023.