The White House
Care home, Hounslow, 6 beds
Good
Rated on
Rating from the Care Quality Commission.
The White House: inspection record
Rated Good in March 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Good in 2015, 2017, 2019 and March 2025.
It has been rated Good at every inspection since 2015. The latest rating was published 19 months ago.
How it compares locally
- One of 22 Good care homes in Hounslow, out of 28 with a rating.
- Smaller than 9 in 10 care homes in Hounslow.
What inspectors found
From the Care Quality Commission's assessment published 27 March 2025 (assessment visit 13 January 2025). Quoted under the Open Government Licence.
The White House is a ‘care home’ for people who require nursing or personal care. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this assessment. The service provided support for up to 6 adults with a learning disability and/or autistic people. At the time of this assessment 6 people were using the service.We carried out a visit to the service on 13 February 2025. The last rating for this service was Good (published 19 October 2019). At this assessment the rating has remained good. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. People received safe care. Risks to their wellbeing and safety were planned for. The provider worked closely with external professionals to help manage risk. People were involved in assessments of their needs. Staff monitored people’s health to support healthy living. Staff made sure people understood their care and treatment to enable them to give informed consent. People were treated with kindness and compassion and staff protected their privacy and dignity. People were treated as individuals, made choices and had their preferences supported. People were encouraged to maintain relationships with family and friends. The service provided information using formats that people could understand. The service supported staff wellbeing. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were safe and protected from avoidable harm. We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s needs were met through good organisation and delivery.
We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 39a Shaftesbury Avenue, Feltham, TW14 9LN |
|---|---|
| Phone | 020 8890 3020 |
| Website | www.prioryadultcare.co.uk |
| Registered manager | Aastha Narang |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 19 October 2019 (opens the Care Quality Commission website) Latest assessment published 27 March 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Parkcare Homes (No.2) LimitedBrand: Priory Group |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04000281 (opens Companies House) |
Parkcare Homes (No.2) Limited runs 6 services in London. 5 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Parkcare Homes (No.2) Limited
- G Devonshire Road Care home, EnfieldGood
- G Evergreen Lodge Care home, CroydonGood
- G Linden Lodge Care home, EnfieldGood
- G Station Road Care home, EnfieldGood
- RI Roseneath Avenue Care home, EnfieldRequires improvement
Nearest alternatives
- G Derwent Lodge Care Centre Care home with nursing, 0.2 miles awayGood
- G Fern Gardens Care Home Care home with nursing, 0.2 miles awayGood
- RI Sandbanks Resource Centre Care home, 0.6 miles awayRequires improvement
- RI Ashgrove Care Home - London Care home with nursing, 1.4 miles awayRequires improvement
- G United Response - 198 Powder Mill Lane Care home, 1.5 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does The White House provide nursing care?
- No. The Care Quality Commission lists The White House as a care home without nursing.
- How many beds does The White House have?
- The Care Quality Commission's register lists 6 beds at The White House.
- When was The White House last inspected?
- The Care Quality Commission's latest rating for The White House was published on 27 March 2025.
- Who runs The White House?
- The White House is run by Parkcare Homes (No.2) Limited. It runs 6 services in London.
- What is The White House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 March 2025.