Ashgrove Care Home - London
Care home with nursing, Hounslow, 50 beds
Requires improvement
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
Ashgrove Care Home - London: inspection record
Rated Requires improvement in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 6 times since 2015. Rated Good in 2015 and 2017, then Requires improvement in 2020, then Good in 2021, then Requires improvement in 2022 and April 2023.
The latest rating was published about 4 years ago.
How it compares locally
- One of 3 Requires improvement care homes in Hounslow, out of 28 with a rating.
- Larger than 7 in 10 care homes in Hounslow.
Questions to ask when you visit
- Safe was rated Requires improvement on 14 April 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Responsive was rated Requires improvement on 14 April 2023. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 14 April 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Contact and registration details
| Address | Fir Tree Road, off Martindale Road, Hounslow, TW4 7HH |
|---|---|
| Neighbourhood | Hounslow town, Hounslow |
| Phone | 020 8577 6226 |
| Registered manager | Lourdes Pascua |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | HC-One No.5 LimitedBrand: Welltower |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13526345 (opens Companies House) |
HC-One No.5 Limited runs 4 services in London. 3 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by HC-One No.5 Limited
- G Aston House Care Home Care home with nursing, HillingdonGood
- G The Harefield Care Home Care home with nursing, HillingdonGood
- G The Hornchurch Care Home Care home with nursing, HaveringGood
Nearest alternatives
- – The White House Care home, 0.4 miles awayNot yet rated
- G Grosvenor House Care home, 0.4 miles awayGood
- – Dawn House Care home, 0.4 miles awayNot yet rated
- RI Cloisters Care Home Care home with nursing, 0.6 miles awayRequires improvement
- G Dimensions The Mulberries Care home, 0.6 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does Ashgrove Care Home - London provide nursing care?
- Yes. The Care Quality Commission lists Ashgrove Care Home - London as a care home with nursing.
- How many beds does Ashgrove Care Home - London have?
- The Care Quality Commission's register lists 50 beds at Ashgrove Care Home - London.
- When was Ashgrove Care Home - London last inspected?
- The Care Quality Commission's latest rating for Ashgrove Care Home - London was published on 14 April 2023.
- Who runs Ashgrove Care Home - London?
- Ashgrove Care Home - London is run by HC-One No.5 Limited. It runs 4 services in London.
- What is Ashgrove Care Home - London's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 14 April 2023.