Derwent Lodge Care Centre
Care home with nursing, Hounslow, 65 beds
Good
Rated on
Rating from the Care Quality Commission.
Derwent Lodge Care Centre: inspection record
Rated Good in August 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 7 times since 2017. Rated Requires improvement in 2017, 2018, 2019 and 2020, then Good in 2020, then Requires improvement in 2023, then Good in August 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 3 years ago.
How it compares locally
- One of 22 Good care homes in Hounslow, out of 28 with a rating.
- Larger than 9 in 10 care homes in Hounslow.
About the service
From the Care Quality Commission's inspection report published 12 August 2023. Quoted under the Open Government Licence.
Derwent Lodge Care Centre is a nursing home for up to 65 people. Most people using the service were older adults. Some people were living with the experience of dementia. At the time of our inspection 62 people were living at the service.
What inspectors found
People were happy with the care and support they received. They had good relationships with staff and felt their needs were met. Their relatives felt good care was provided and they were involved and well informed.
There were enough suitable staff. The staff were happy and well supported. They had a good range of training and opportunities to meet with their managers. The staff explained managers worked alongside them and provided consistently good leadership.
Read the full summary
Medicines were managed in a safe way.
There were procedures for identifying, investigating, and responding to complaints, safeguarding alerts, and other adverse events.
There were effective systems for monitoring and improving the quality of the service. The provider had made improvements since the last inspection. The managers carried out audits which included gathering feedback from people using the service, staff, and other stakeholders.
The risks to people's safety and wellbeing were assessed and planned for. People were enabled to take positive risks and do things for themselves when they were able and wanted this.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | Fern Grove, Feltham, TW14 9AY |
|---|---|
| Phone | 020 8844 2975 |
| Website | bondcare.co.uk/derwent-lodge/ |
| Registered manager | Vincent Munieza |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 7 inspection reports, latest 12 August 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Bondcare (London) LimitedBrand: Bondcare |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10649160 (opens Companies House) |
Bondcare (London) Limited runs 9 services in London. 9 are rated Good or Outstanding.
Other services run by Bondcare (London) Limited
- G Alexander Court Care Centre Care home with nursing, Barking and DagenhamGood
- G Ashwood Care Centre Care home with nursing, HillingdonGood
- G Beech Court Care Centre Care home with nursing, HaveringGood
- G Brook House Care Centre Care home with nursing, GreenwichGood
- G Fern Gardens Care Home Care home with nursing, HounslowGood
- G Springfield Care Centre Care home with nursing, RedbridgeGood
Nearest alternatives
- G Fern Gardens Care Home Care home with nursing, less than 0.1 miles awayGood
- G The White House Care home, 0.2 miles awayGood
- RI Sandbanks Resource Centre Care home, 0.7 miles awayRequires improvement
- G United Response - 198 Powder Mill Lane Care home, 1.3 miles awayGood
- G United Response - 36 Harvey Road Care home, 1.4 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does Derwent Lodge Care Centre provide nursing care?
- Yes. The Care Quality Commission lists Derwent Lodge Care Centre as a care home with nursing.
- How many beds does Derwent Lodge Care Centre have?
- The Care Quality Commission's register lists 65 beds at Derwent Lodge Care Centre.
- When was Derwent Lodge Care Centre last inspected?
- The Care Quality Commission's latest rating for Derwent Lodge Care Centre was published on 12 August 2023.
- Who runs Derwent Lodge Care Centre?
- Derwent Lodge Care Centre is run by Bondcare (London) Limited. It runs 9 services in London.
- What is Derwent Lodge Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 August 2023.