Ashwood Care Centre
Care home with nursing, Hillingdon, 71 beds
Good
Rated on
Rating from the Care Quality Commission.
Ashwood Care Centre: inspection record
Rated Good in July 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2017. Rated Requires improvement in 2017 and 2018, then Good in 2018 and July 2021.
The latest rating was published about 5 years ago.
How it compares locally
- One of 38 Good care homes in Hillingdon, out of 42 with a rating.
- Larger than 9 in 10 care homes in Hillingdon.
About the service
From the Care Quality Commission's inspection report published 22 July 2021. Quoted under the Open Government Licence.
Ashwood Care Centre is a nursing home for up to 70 older people. The provider cares for people living with the experience of dementia, people with nursing needs and people being cared for at the end of their lives. At the time of the inspection 63 people were living at the service.
What inspectors found
People using the service and their relatives, were happy with the care they received. They felt well supported, care was personalised and reflected their needs and preferences. People had been involved in planning their care and were able to make decisions about this.
People received their medicines in a safe way. The staff worked closely with other health care professionals to monitor and meet people's needs and make sure they received the health care they needed. When people were being cared for at the end of their lives, external palliative care teams offered support and guidance for staff so they could help make sure people were comfortable and pain free. People were supported to have enough to eat and drink. The staff responded appropriately where there were changes to people's needs, in their condition, weight or wellbeing.
Read the full summary
The staff were well supported and trained. There was a positive culture and the staff enjoyed working at the service. They knew people well and were kind, caring and responsive to people's needs. There were appropriate procedures for recruiting staff to make sure they were suitable.
There were effective systems for managing the service. These included regular checks on all aspects of the service, as well as good communication between managers and staff. Incidents, accidents, complaints and safeguarding concerns were dealt with appropriately and lessons were learnt from these to improve the service. People using the service, visitors and staff knew and respected the registered manager. They felt able to discuss any concerns and felt these would be investigated and addressed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 5 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 1a Derwent Drive, Hayes, UB4 8DU |
|---|---|
| Neighbourhood | Hayes, Hillingdon |
| Phone | 020 8573 1313 |
| Website | bondcare.co.uk/ashwood/ |
| Registered manager | Roxana Brinza |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 22 July 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Bondcare (London) LimitedBrand: Bondcare |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10649160 (opens Companies House) |
Bondcare (London) Limited runs 9 services in London. 9 are rated Good or Outstanding.
Other services run by Bondcare (London) Limited
- G Alexander Court Care Centre Care home with nursing, Barking and DagenhamGood
- G Beech Court Care Centre Care home with nursing, HaveringGood
- G Brook House Care Centre Care home with nursing, GreenwichGood
- G Derwent Lodge Care Centre Care home with nursing, HounslowGood
- G Fern Gardens Care Home Care home with nursing, HounslowGood
- G Springfield Care Centre Care home with nursing, RedbridgeGood
Nearest alternatives
- G Aston House Care Home Care home with nursing, 0.3 miles awayGood
- G Hayes Cottage Care Centre Care home with nursing, 0.4 miles awayGood
- G Kingsley Court Care Home Care home with nursing, 0.5 miles awayGood
- G Imperial Lodge Care home, 0.5 miles awayGood
- G Gledwood Care Homes Care home, 0.6 miles awayGood
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does Ashwood Care Centre provide nursing care?
- Yes. The Care Quality Commission lists Ashwood Care Centre as a care home with nursing.
- How many beds does Ashwood Care Centre have?
- The Care Quality Commission's register lists 71 beds at Ashwood Care Centre.
- When was Ashwood Care Centre last inspected?
- The Care Quality Commission's latest rating for Ashwood Care Centre was published on 22 July 2021.
- Who runs Ashwood Care Centre?
- Ashwood Care Centre is run by Bondcare (London) Limited. It runs 9 services in London.
- What is Ashwood Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 July 2021.