Alexander Court Care Centre
Care home with nursing, Barking and Dagenham, 82 beds
Good
Rated on
Rating from the Care Quality Commission.
Alexander Court Care Centre: inspection record
Rated Good in November 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2018. Rated Requires improvement in 2018, then Good in 2019 and November 2025.
The latest rating was published 11 months ago.
How it compares locally
- One of 18 Good care homes in Barking and Dagenham, out of 20 with a rating.
- Larger than 9 in 10 care homes in Barking and Dagenham.
What inspectors found
From the Care Quality Commission's assessment published 24 November 2025 (assessment visit 17 July 2025). Quoted under the Open Government Licence.
Alexander Court Care Centre is a care home providing support with nursing and personal care. The service is registered to support up to 82 people. At the time of inspection 81 people were using the service. The assessment took place from 23 September to 30 September 2025.
We undertook an unannounced inspection visit to the service on 23 September 2025. We met with the registered manager and other staff, along with people who used the service. We subsequently carried out telephone interviews with relatives of people who used the service. We have undertaken a comprehensive inspection which means we have reviewed all 33 quality statements. As a result of this inspection, we have rated the service as good for safe, effective, caring, responsive and well-led, leading to a good overall rating for the service.
Read the full summary
We found that quality assurance and monitoring systems used by the provider were not always effective. We identified a number of concerns during our inspection. These included locked fire exits, pressure relieving mattresses set at the incorrect weight, people’s records not always kept up to date and equipment required for use in a medical emergency not readily to hand. Although we found no evidence that people had been harmed by these shortfalls, there was a potential for harm, and the provider should have picked these concerns up. This was a breach f Regulation 17 of Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Shortly after our inspection the provider wrote to us with details of the actions they had taken to address our concerns.
Steps had been taken to safeguard people from abuse and risk assessments were in place to help mitigate risks people faced. There were enough staff to support people and robust staff recruitment practices were in place. Medicines were managed in a way that was safe. People’s needs were assessed and reviewed. Staff undertook training to support them in their role. Staff, management and people worked together to ensure needs were met. People were able to consent to their care. The provider promoted the wellbeing of its staff. Care and support was person-centred. People were listened to and involved in planning their care. Staff who used the service spoke positively about the leadership team and there was a shared and open culture at the service.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 320 Rainham Road South, Dagenham, RM10 7UU |
|---|---|
| Neighbourhood | Dagenham, Barking and Dagenham |
| Phone | 020 8709 0080 |
| Website | bondcare.co.uk/alexander-court/ |
| Registered manager | Abiodun Sanusi |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 26 February 2022 (opens the Care Quality Commission website) Latest assessment published 24 November 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Bondcare (London) LimitedBrand: Bondcare |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10649160 (opens Companies House) |
Bondcare (London) Limited runs 9 services in London. 9 are rated Good or Outstanding.
Other services run by Bondcare (London) Limited
- G Ashwood Care Centre Care home with nursing, HillingdonGood
- G Beech Court Care Centre Care home with nursing, HaveringGood
- G Brook House Care Centre Care home with nursing, GreenwichGood
- G Derwent Lodge Care Centre Care home with nursing, HounslowGood
- G Fern Gardens Care Home Care home with nursing, HounslowGood
- G Springfield Care Centre Care home with nursing, RedbridgeGood
Nearest alternatives
- – Chestnut Court Care Home Care home with nursing, 0.3 miles awayNot yet rated
- – FAM DAILY CARE LTD Care home, 0.3 miles awayNot yet rated
- G Outlook Care - Dagenham Road Care home, 0.8 miles awayGood
- G Manor Lodge Care home with nursing, 0.8 miles awayGood
- G Hanbury Court Care Home Care home with nursing, 0.8 miles awayGood
Getting help from London Borough of Barking and Dagenham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barking and Dagenham
- Ask for a care needs assessment
- Phone: 020 8227 2915
- Support for carers
- Paying for care: London Borough of Barking and Dagenham
Checked on the council's website, November 2026.
Common questions
- Does Alexander Court Care Centre provide nursing care?
- Yes. The Care Quality Commission lists Alexander Court Care Centre as a care home with nursing.
- How many beds does Alexander Court Care Centre have?
- The Care Quality Commission's register lists 82 beds at Alexander Court Care Centre.
- When was Alexander Court Care Centre last inspected?
- The Care Quality Commission's latest rating for Alexander Court Care Centre was published on 24 November 2025.
- Who runs Alexander Court Care Centre?
- Alexander Court Care Centre is run by Bondcare (London) Limited. It runs 9 services in London.
- What is Alexander Court Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 November 2025.