Hanbury Court Care Home

Hanbury Court Care Home is a residential care home which was providing nursing and or personal care to 33 people at the time of our inspection. All people living at the service were older people, some of whom were living with dementia. The service can support up to 34 people in one adapted building over two floors.

Systems, processes and practices safeguarded people from risk of abuse. Risks to people were assessed, monitored and managed. There were enough staff working at the service to meet people's needs. Recruitment processes were robust. Medicines were managed in a safe way. Effective infection prevention control measures were in place. Lessons were learned when things went wrong as incidents were recorded and actions completed to keep people safe.

People were assessed in line with the law before being admitted to the service, this was so the provider could be assured the service could meet people's needs. Staff received induction and training, so they knew how to work effectively with people. People were supported to eat, drink and maintain healthy diets and people were positive about the dining experience. Staff communicated effectively with other agencies, including health care services, to ensure people received good care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People's capacity to make decisions were recorded, their wishes respected, and they were provided with choices about their daily lives.