Hayes Cottage Care Centre
Care home with nursing, Hillingdon, 52 beds
Good
Rated on
Rating from the Care Quality Commission.
Hayes Cottage Care Centre: inspection record
Rated Good in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 5 times since 2015. Rated Requires improvement in 2015, then Good in 2015, 2017, 2020 and September 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 38 Good care homes in Hillingdon, out of 42 with a rating.
- Larger than 8 in 10 care homes in Hillingdon.
About the service
From the Care Quality Commission's inspection report published 24 September 2022. Quoted under the Open Government Licence.
Hayes Cottage Care Centre is a nursing home providing personal and nursing care for up to 52 adults. The home consists of three units across a ground and first floor. One unit focused specifically on providing end of life care to 10 people. At the time of the inspection there were 44 people living at the home. The home is operated by Hayes Cottage Nursing Home Limited.
What inspectors found
Relatives and people said they were safe. The provider assessed and took steps to reduce risks to people's safety and well-being. This included works to develop the home environment.
The service had enough staff to keep people safe. Staff had training on how to recognise and report safeguarding concerns and they knew how to do so. The provider worked with other agencies to investigate concerns.
Read the full summary
Staff supported people to receive their medicines as prescribed. The service was following infection prevention and control procedures to keep people safe
People's care plans set out personalised information about their care preferences and the support they needed, including their communication needs. People were supported at the end of their life to have a comfortable and dignified death. There were appropriate procedures in place for responding to complaints.
There were systems in place to monitor the quality of the service. The provider implemented quality and development plans to improvements. The service worked with other agencies to provide people with joined up care.
For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | Grange Road, Hayes, UB3 2RR |
|---|---|
| Neighbourhood | Hayes, Hillingdon |
| Phone | 020 8573 2052 |
| Website | www.hayescottage.co.uk |
| Registered manager | Monica Rasura |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 8 inspection reports, latest 24 September 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Hayes Cottage Nursing Home Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 02464016 (opens Companies House) |
Nearest alternatives
- G Ashwood Care Centre Care home with nursing, 0.4 miles awayGood
- G Gledwood Care Homes Care home, 0.4 miles awayGood
- G Aston House Care Home Care home with nursing, 0.5 miles awayGood
- G Kingsley Court Care Home Care home with nursing, 0.7 miles awayGood
- G Micado Homes - Drayton Lodge Care home, 0.8 miles awayGood
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does Hayes Cottage Care Centre provide nursing care?
- Yes. The Care Quality Commission lists Hayes Cottage Care Centre as a care home with nursing.
- How many beds does Hayes Cottage Care Centre have?
- The Care Quality Commission's register lists 52 beds at Hayes Cottage Care Centre.
- When was Hayes Cottage Care Centre last inspected?
- The Care Quality Commission's latest rating for Hayes Cottage Care Centre was published on 24 September 2022.
- Who runs Hayes Cottage Care Centre?
- Hayes Cottage Care Centre is run by Hayes Cottage Nursing Home Limited.
- What is Hayes Cottage Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 September 2022.