Southleigh

We found the following examples of good practice. The registered manager had taken steps to ensure staffing was sufficient to fully meet people's needs. Staff had worked flexibly, working extra shifts and supporting other staff in different roles, for example care staff supported the domestic staff by undertaking regular cleaning duties.

Staff had a separate entrance to use that meant they did not have to pass through the main areas of the service and went straight to an area where they were able to change their clothes before starting their shift.

Isolation, cohorting and zoning was used to manage the spread of infection. This meant people self-isolated in their rooms when necessary.

There was plenty of personal protective equipment (PPE) including masks, gloves, aprons and hand sanitiser available. PPE stations were located around the service and outside people's rooms.

A regular programme of testing for COVID-19 was in place for staff and people who lived in the service. This meant swift action could be taken if anyone received a positive test result.

Policies, procedures and risk assessments related to COVID-19 were up to date which supported staff to keep people safe.

The five questions we ask about services and what we found