Castlewellan House
- Care home
- 18 beds
- No nursing
- Dementia care
- Registered since 2022
- Kingswinford, Dudley, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published.
21 of 82
rated care homes in Dudley are rated Requires improvement, like this one.
Castlewellan House: inspection record
Rated Requires improvement in March 2024, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Oaklands Care Home (Good, 0.2 miles away) and New Bradley Hall (Good, 0.6 miles away).
Nearest care homes:
- RI Wyncroft House Requires improvement, 0.1 miles away
- G Oaklands Care Home Good, 0.2 miles away
- G New Bradley Hall Good, 0.6 miles away
- G Riverside Care Centre Good, 0.8 miles away
- G Highfield Residential Home Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 15 March 2024. Quoted under the Open Government Licence.
Castlewellan house is a care home providing personal care to up to 18 people. The service provides support to older people. At the time of our inspection there were 17 people using the service.
Read the rest of CQC's summary
The care home is split across 2 floors, there is a lift in place to support people with mobility needs. Bedrooms have ensuites. A newly refurbished garden area can be found at the back of the property which provides a quiet and social space for people to share.
What inspectors found
The registered manager and provider demonstrated a gap in knowledge and understanding regarding reporting incidents to the local authority in line with local reporting procedures. Medicines management in the home needed improvement. This included how controlled medicines were monitored and how medicines records were maintained.
Read the rest of CQC's summary
Care plans and risk assessments were being transferred onto a new system and we identified guidance for staff could be improved. However, care plans were person centred.
There was a lack of activities taking place and we found at times people were disengaged. There was a planner in place for activities, however people told us they did not always take place.
People who lived in the home we observed were happy, well presented and had received support with their personal care needs. People we spoke with told us how they enjoy living in the home.
The provider and registered manager had made positive changes to the home since becoming the care provider. A development plan and actions to further improve the home were in progress with completion dates set.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- Safe was rated Requires improvement on 15 March 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 15 March 2024. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Emma Jones
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 15 March 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Horizon Senior Living Ltd
- Ownership type
- Organisation
- Companies House number
- 13591772 (opens Companies House)
Getting help from Dudley Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dudley Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0300 555 0055, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Dudley Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Castlewellan House provide nursing care?
- No. The Care Quality Commission lists Castlewellan House as a care home without nursing.
- How many beds does Castlewellan House have?
- The Care Quality Commission's register lists 18 beds at Castlewellan House.
- When was Castlewellan House last inspected?
- The Care Quality Commission's latest rating for Castlewellan House was published on 15 March 2024.
- Who runs Castlewellan House?
- Castlewellan House is run by Horizon Senior Living Ltd.
- What is Castlewellan House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 15 March 2024.
Contact
- Phone
- 01902 330033
- Address
- 41 Moss Grove, Kingswinford, DY6 9HP Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Oaklands Care Home (Good, 0.2 miles away) and New Bradley Hall (Good, 0.6 miles away).
Nearest care homes:
- RI Wyncroft House Requires improvement, 0.1 miles away
- G Oaklands Care Home Good, 0.2 miles away
- G New Bradley Hall Good, 0.6 miles away
- G Riverside Care Centre Good, 0.8 miles away
- G Highfield Residential Home Good, 1 mile away