Nazareth Lodge

We found the following examples of good practice.

Measures were in place to prevent the spread of infection by visitors to the service. This included visitors undertaking a lateral flow test which gives a Covid 19 result in 30 minutes (LFT test), wearing PPE (personal protective equipment) and the use of a visiting pod to minimise the risks. All visits were scheduled so that cleaning could be completed between visits.

Staff supported people to stay in touch with their families by the use of technology such as video calls and letters. The registered manager sent out weekly bulletins to share information about activities at the home and updates about the pandemic.

Staff had received training and were following up to date guidance in infection prevention and control, to minimise risks to people. They understood the importance of wearing appropriate PPE. There were sufficient stocks available including masks, gloves, aprons and hand sanitiser. Sanitisation and PPE stations were placed around the building and this enabled easy access.

The home looked clean and hygienic. The provider had recruited an additional cleaner at the home to maintain the cleaning schedule put in place which included regular cleaning of touchpoints.

Infection prevention and control audits took place and spot checks were carried out. This ensured the registered manager had effective oversight of infection control measures. Staff had the opportunity to discuss IPC at every supervision and this enabled them to clarify queries and make suggestions.

Regular COVID testing was carried out at the service for both staff and people living there, and contingency plans were in place in the event of any outbreak of Covid-19 or other emergency.

The five questions we ask about services and what we found