Stocks Hall Residential Home - Ormskirk

We found the following examples of good practice. There were policies and procedures in place, which provided staff with clear guidance about good infection control practices, including the management of COVID-19 and visiting arrangements during the pandemic.

Government guidance was being followed in relation to isolation criteria and testing programmes for service users, staff, visitors and visiting professionals. All employees and people who used the service had received both COVID-19 vaccinations and most staff had completed specific training in relation to infection control and the management of COVID-19.

There were four domestic staff, plus a housekeeper on duty at the time of our visit to Stocks Hall and cleaning schedules were in place. The environment was clean and hygienic throughout and fully stocked Personal Protective Equipment (PPE) stations were provided in the entrance hall and on both floors of the home. We saw there were ample supplies of PPE available and staff were wearing PPE correctly.

The five questions we ask about services and what we found