Aspire in the Community - 13 Station Road

We found the following examples of good practice.

The service was accessing the government testing scheme which had assisted them to identify an outbreak quickly. The service worked with the local authority IPC team and other health professionals in managing the outbreak. A community matron who regularly visited the service commented, "Aspire had coped marvellously [with managing the outbreak]" and they acted on all their feedback.

Staff worked hard to promote social distancing in the service and when appropriate, they encouraged people to self-isolate in their bedrooms, for example, after a positive test result. For individuals who tested positive but preferred not to self-isolate in their rooms, the service implemented additional control measures to actively encourage them to socially distance, such as making changes to the layout of furniture and ensuring shared living spaces were well-ventilated.

Cleaning schedules had expanded to address more at-risk areas of the building. For example, high contact areas such as door handles and light switches were regularly cleaned throughout the day.

Further information is in the detailed findings below.

The five questions we ask about services and what we found