Aspire in the Community - The Gate

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice and independence. People using the service received planned and co-ordinated person centred support that is appropriate and inclusive for them.

People's experience of using this service: The service met the characteristics of a good service in all the areas we reviewed. The outcomes for people using the service reflected the principals and values of Registering the Right Support in the following ways. The service promoted choice, control and independence. Each person had a bespoke living environment complete with bedroom, individual living space and cooking facilities. This helped ensure the service was very person centred. People had maximum control over all aspects of daily life. This included their routines, activities and meals. People's support focused on increasing their opportunities and providing them with skills to become more independent.

Risks to people's health and safety were assessed and for the most part appropriate risk assessment documents were in place which were subject to regular review. People received their medicines safely and as prescribed, with people encouraged to be involved in the management of their own medicines.

There were enough staff deployed to ensure people's needs were met. Staff were recruited safely and only worked with people following training and if they were deemed competent.

Staff were kind and compassionate and treated people well. People were listened to, taking into account their individual methods of communication. People were involved in care and support planning.

Whilst a registered manager was not in place, the nominated individual was working within the service on a daily basis. They had good oversight of the service and ensured it operated to a high standard.