Western Lakes Care Home
- Care home
- 40 beds
- No nursing
- Dementia care
- Registered since 2010
- Cumberland, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
59 of 78
rated care homes in Cumberland are rated Good, like this one.
Western Lakes Care Home: inspection record
Rated Good in November 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St George's Residential Care Home Good, 2 miles away
- G Lapstone House Good, 2.2 miles away
- RI The Lakes Requires improvement, 5.3 miles away
- G Abbotsfield Residential Care Home Good, 7.3 miles away
- G The Croft Nursing Home (Barrow) Good, 7.3 miles away
About the service
From the Care Quality Commission's inspection report published 2 November 2023. Quoted under the Open Government Licence.
Kirksanton Care Centre is a care home providing personal care to up to 40 people. The service provides accommodation to older people and people who are living with dementia. The home has three distinct areas; The Croft, which is the oldest part of the property, The Annexe and The Mews. The Annexe was the only part of the property being used to accommodate people when we inspected. The home has 40 single, ensuite bedrooms and there are bathrooms, toilets and communal areas in each area of the home. At the time of the inspection there were 21 people using the service.
What inspectors found
People were safe and protected from harm and abuse. Risks to people's safety had been identified and managed. People received the care they needed because there were enough staff to support them. Staff had received training to provide people's care safely. The registered manager used safe systems when new staff were employed. People received their medicines safely and as they needed. The registered manager had systems to learn and share lessons from incidents. People were protected against the risk of infection.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received person-centred care from staff who knew them well. The service focused on what was important to people and took account of their preferences. The provider and registered manager were committed to the continuous improvement of the service. People valued the service and said they would recommend it. Staff worked well with other services to ensure people received appropriate care which met their needs.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Elaine Cloudsdale
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, People who misuse drugs and alcohol, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 2 November 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- St Philips Care LimitedBrand: St Philips Care
- Ownership type
- Organisation
- Companies House number
- 03298131 (opens Companies House)
St Philips Care Limited runs 21 services in England, 1 of them in the North West. 17 are rated Good or Outstanding and 4 are rated Requires improvement or Inadequate.
Other services run by St Philips Care Limited
- G Barrow Hall Care Centre Good. Care home with nursing, North Lincolnshire, Yorkshire and the Humber
- G Bowburn Care Centre Good. Care home, County Durham, North East
- G Burntwood Hall Care Centre Good. Care home, Barnsley, Yorkshire and the Humber
- G Canwick Court Care Centre Good. Care home, Lincolnshire, East Midlands
Getting help from Cumberland Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cumberland Council
- Ask for a care needs assessment
- Phone: 0300 373 3732, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01228 273 800
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Western Lakes Care Home provide nursing care?
- No. The Care Quality Commission lists Western Lakes Care Home as a care home without nursing.
- How many beds does Western Lakes Care Home have?
- The Care Quality Commission's register lists 40 beds at Western Lakes Care Home.
- When was Western Lakes Care Home last inspected?
- The Care Quality Commission's latest rating for Western Lakes Care Home was published on 2 November 2023.
- Who runs Western Lakes Care Home?
- Western Lakes Care Home is run by St Philips Care Limited. It runs 21 services in England, 1 of them in the North West.
- What is Western Lakes Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 November 2023.
Contact
- Phone
- 01229 772868
- Address
- Kirksanton, Millom, LA18 4NN Map (opens Google Maps)
Compare nearby
- G St George's Residential Care Home Good, 2 miles away
- G Lapstone House Good, 2.2 miles away
- RI The Lakes Requires improvement, 5.3 miles away
- G Abbotsfield Residential Care Home Good, 7.3 miles away
- G The Croft Nursing Home (Barrow) Good, 7.3 miles away