Rosedale/Rosewood

The service has two bungalows each with accommodation over one floor. The service has an adjoining space in the centre between the two bungalows where there is an office/staff bedroom and laundry. Each bungalow consists of a living room, dining room, kitchen, bathroom, additional toilet and three bedrooms.

We found the following examples of good practice.

The home had comprehensive policies and procedures to manage any risks associated with the COVID-19 pandemic. This included the management of people with a COVID-19 positive diagnosis.

People living in the home and their relatives were supported to maintain contact. When visitors were unable to access the home, for example if they tested positive for COVID-19, window visits were facilitated.

A programme of regular COVID-19 testing for both people in the home, staff, and visitors to the home had been implemented. All visitors, including professionals were subject to a range of screening procedures, including showing evidence of vaccination, temperature check and a negative lateral flow test before entry into the home was allowed.

There was an ample supply of PPE for staff and any visitors to use. Hand sanitiser was readily available throughout the service. Staff had received updated training on the use of PPE, and we observed staff wearing it correctly during out inspection. Clear signage and information were in place throughout the home to remind staff of their responsibilities.

Daily cleaning schedules and touch point cleaning were implemented by staff.

The five questions we ask about services and what we found