Hope House
- Care home
- 11 beds
- Nursing care
- Registered since 2013
- Central Hartlepool, Hartlepool, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
24 of 26
rated care homes in Hartlepool are rated Good, like this one.
Hope House: inspection record
Rated Good in October 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Hutton Avenue Good, less than 0.1 miles away
- G Clifton House Residential Care Home Good, 0.3 miles away
- G Charlotte Grange Care Home Good, 0.3 miles away
- G Rosedale/Rosewood Good, 0.3 miles away
- G Elwick Grange Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 15 October 2022. Quoted under the Open Government Licence.
Hope House is a care home and provides accommodation and support for up to 11 people living with a learning disability. There were seven people living at the service when we visited.
What inspectors found
Right Support People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service on the whole supported this practice. People were supported safely with medicines. Staff followed Infection prevention and control good practice guidance.
Read the rest of CQC's summary
Right Care Staff promoted equality and diversity in their support for people. Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. The service had enough appropriately skilled staff to meet people's needs and keep them safe. Where people had support, this was flexible, generally available when they needed it and to the level they needed. Staff understood and responded to people's individual needs. Staff understood people's individual communication needs.
Right culture The service was open to new ways of working and ongoing improvements were introduced to promote independence and inclusivity. Staff placed people's wishes, needs and rights at the heart of everything they did. They sought advice and feedback from everyone involved in people's care. Staff were aware of and working to best practice guidance for supporting people with a learning disability and/or autistic people.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Jamie Speight
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 15 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Cygnet (OE) LimitedBrand: Cygnet Health Care
- Ownership type
- Organisation
- Companies House number
- 03872364 (opens Companies House)
Cygnet (OE) Limited runs 12 services in England, 6 of them in the North East. 10 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Cygnet (OE) Limited
- G Ducks Halt Good. Care home, Essex, East of England
- G Hollyhurst Good. Care home with nursing, Darlington
- G Old Leigh House Good. Care home, Southend-on-Sea, East of England
- G Redlands Residential Care Home Good. Care home, Darlington
Getting help from Hartlepool Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hartlepool Borough Council
- Ask for a care needs assessment
- Phone: 01429 272905, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Hope House provide nursing care?
- Yes. The Care Quality Commission lists Hope House as a care home with nursing.
- How many beds does Hope House have?
- The Care Quality Commission's register lists 11 beds at Hope House.
- When was Hope House last inspected?
- The Care Quality Commission's latest rating for Hope House was published on 15 October 2022.
- Who runs Hope House?
- Hope House is run by Cygnet (OE) Limited. It runs 12 services in England, 6 of them in the North East.
- What is Hope House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 October 2022.
Contact
- Phone
- 01429 224442
- Address
- 59 Hutton Avenue, Hartlepool, TS26 9PW Map (opens Google Maps)
Compare nearby
- G Hutton Avenue Good, less than 0.1 miles away
- G Clifton House Residential Care Home Good, 0.3 miles away
- G Charlotte Grange Care Home Good, 0.3 miles away
- G Rosedale/Rosewood Good, 0.3 miles away
- G Elwick Grange Good, 0.4 miles away