Seaview House

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People's experience of using this service: People received a consistently good service and felt safe with the support they received from the staff. Staff had developed caring and trusting relationships with people, with many staff being employed in the home for twenty years. People and staff knew each other very well and told us Seaview House was "just like a family home."

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. They were encouraged and supported to engage in activities and hobbies of their choice both within the community and in the home.

People were safeguarded against the risk of abuse and harm by the safeguarding systems and staff training in place. Risks to people were assessed and mitigated. When incidents took place, the provider reflected on events to help reduce the risk of these happening again. People were supported to access external health professionals to help promote good health and wellbeing. They were encouraged to maintain a healthy diet and lifestyle and staff supported people to take their medicines safely.

The home was well run and there were always sufficient staffing levels to support people in their lifestyle choices. The registered manager was leaving and the provider was recruiting for a replacement. In the meantime the provider ensured continued oversight and support to ensure the home was effectively managed.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk.