Cote House
- Care home
- 11 beds
- Nursing care
- Registered since 2010
- Chippenham, Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
133 of 151
rated care homes in Wiltshire are rated Good, like this one.
Cote House: inspection record
Rated Good in March 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Avon Court Care Home Good, 0.1 miles away
- G Glanmor Good, 0.3 miles away
- G Flowers Manor Good, 0.5 miles away
- RI Ashgables House Requires improvement, 0.6 miles away
- G The Old Vicarage Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 18 November 2020. Quoted under the Open Government Licence.
Cote House is a care home providing accommodation and nursing care for up to 11 people. The accommodation is a large detached house in a residential area of Chippenham. People have their own rooms and there are communal areas such as lounges, dining areas and a large garden. At the time of our inspection there were nine people living at the service. One room at Cote House is for people to stay on respite care to enable their carer to have a break from their caring role.
What inspectors found
Stocks of personal protective equipment (PPE) were available to use. Staff had been trained on how to use PPE and were checked to ensure they used it safely and competently.
Read the rest of CQC's summary
During our inspection no visitors were permitted as there was an outbreak of COVID-19. Prior to the outbreak visiting had been taking place in the garden at the home.
People were living in an environment that was clean and staff cleaned high contact areas more regularly.
People and staff were tested for COVID-19 weekly. Staff were working in designated areas of the home and social distancing was being observed.
People were being supported by sufficient numbers of staff and no agency staff were being used. Staff supported people's wellbeing by making sure they kept in contact via electronic applications or the telephone.
The provider had reviewed their infection prevention and control policy during the pandemic and continued to carry out quality assurance monitoring.
Questions to ask when you visit
- Safe was rated Requires improvement on 16 March 2019. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 8 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Laura Billett
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 18 November 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Voyage 1 LimitedBrand: Voyage
- Ownership type
- Organisation
- Companies House number
- 02215899 (opens Companies House)
Voyage 1 Limited runs 278 services in England, 41 of them in the South West. 239 are rated Good or Outstanding, 24 are rated Requires improvement or Inadequate and 15 have no rating yet.
Other services run by Voyage 1 Limited
- O 1 Sheringham Avenue Outstanding. Care home, Enfield, London
- O 23 Cecil Road Outstanding. Care home, Derbyshire, East Midlands
- O 4 Pages Orchard Outstanding. Care home, Oxfordshire, South East
- O Bewick House Outstanding. Care home, Darlington, North East
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does Cote House provide nursing care?
- Yes. The Care Quality Commission lists Cote House as a care home with nursing.
- How many beds does Cote House have?
- The Care Quality Commission's register lists 11 beds at Cote House.
- When was Cote House last inspected?
- The Care Quality Commission's latest rating for Cote House was published on 16 March 2019.
- Who runs Cote House?
- Cote House is run by Voyage 1 Limited. It runs 278 services in England, 41 of them in the South West.
- What is Cote House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 March 2019.
Contact
- Phone
- 01249 653760
- Address
- 24 Rowden Hill, Chippenham, SN15 2AG Map (opens Google Maps)
Compare nearby
- G Avon Court Care Home Good, 0.1 miles away
- G Glanmor Good, 0.3 miles away
- G Flowers Manor Good, 0.5 miles away
- RI Ashgables House Requires improvement, 0.6 miles away
- G The Old Vicarage Good, 0.6 miles away