Rookery Cottage

The care home accommodates six people in one adapted building. People live on one of two floors, each with their own bedrooms. Communal facilities include bathrooms, lounge room, dining room and kitchen. There is a large yard that surrounds the back and side of the building.

We found the following examples of good practice:

The registered manager and deputy manager knew how to effectively manage infection prevention and control. The building was clean. There were sufficient supplies of personal protective equipment.

Hand hygiene points in bathrooms were clean, accessible and fully stocked. The service ensured that visitors had their COVID-19 vaccination status and lateral flow test checked before entry to the main building. This ensured people's protection from the risk of infection.

The registered manager maintained accurate, up to date records of staff vaccinations. Essential caregivers were promoted to be part of people's lives. When people needed to self-isolate, staff supported people's wellbeing by maintaining people's links with families and friends and through using sensitive communication and planning suitable indoor activities whilst people had to remain indoors.

Appropriate risk assessments and policies were in place to reduce any impact to people staff who may be disproportionately at risk of COVID-19.

The five questions we ask about services and what we found