1-2 Canterbury Close

We found the following examples of good practice.

Staff and people using the service all undertook a regular programme of testing to keep everyone safe and free from infection. Staff and visitors were subject to a range of screening procedures such as a temperature check and providing a negative test before entering the premises. Staff used appropriate PPE and were encouraged to change surgical masks when leaving and re-entering the building.

There were no shortages of PPE and all staff we observed were wearing appropriate PPE when supporting people. We saw ample stocks of PPE and cleaning equipment.

The premises were visibly clean and in good order. Cleaning schedules were in place and included regular cleaning of touch points around the home, such as door handles and light switches.

Appropriate disposal arrangements were in place for clinical waste. Policies and procedures were in line with current government guidance and used to inform staff, people and their families. Governance arrangements ensured that IPC policies and procedures were met.

The five questions we ask about services and what we found