Lammasmead

Lammasmead is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service registered to provide residential accommodation and personal care for up three people living with a learning disability. At the time of our inspection three people were living at the home.

We have written this inspection report in a shorter format because our overall rating of the service as Good has not changed since our last inspection.

People told us they liked living at Lammasmead and felt safe. People continued to receive a safe service. Staff protected people as far as possible from discrimination, abuse and harm. Risk assessments were in place and had been regularly reviewed so staff were aware of what action to take to reduce risks to people.

Medicines were safely stored and administered.

People told us and we saw that staff were kind to them. Care records were in place, up to date and holistic, and we saw staff understood people's preferences and routines. There were enough staff to meet people's needs and the staff team was longstanding so there was continuity of care provided to people.

The service had systems in place to prevent the spread of infection and the service was clean. People told us they liked the food and had choices of what they ate.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

The provider had a complaints system in place and we could see they responded to complaints promptly. The service learnt from accidents and incidents and the registered manager and provider undertook regular audits to ensure the quality of the service was good.

The five questions we ask about services and what we found