Albany House - Stratford-upon-Avon
- Care home
- 8 beds
- No nursing
- Registered since 2010
- Stratford-upon-Avon, Warwickshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
1 month
since the latest rating was published.
120 of 153
rated care homes in Warwickshire are rated Good, like this one.
Albany House - Stratford-upon-Avon: inspection record
Rated Good in September 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Radis Community Care (Evesham Place) Good, 0.1 miles away
- G The Limes Good, 0.1 miles away
- G Scholars Mews Care Home Good, 0.2 miles away
- – Stratford Bentley Care Centre No overall rating, 0.5 miles away
- G Hylands House Care Home Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 18 September 2026 (assessment visit 7 August 2026). Quoted under the Open Government Licence.
Date of Inspection: 01 to 03 September 2026.
Albany House - Stratford-upon-Avon is a care home which now provides accommodation and care to people. Some people living at Albany House - Stratford-upon-Avon live with mental health support needs, or have complex health needs. The home is registered to provide care and accommodation for up to 8 people. There were 6 people living at the home at the time of the inspection.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
There had been improvements to governance of the home since our last inspection, and regular checks were now undertaken so that the registered manager and provider could be assured people received good care.
Staff understood people's individual risks and how to support them safely. They worked with people to understand their preferences, choices and goals, providing support at a pace people were comfortable with. This helped people achieve outcomes that were important to them, increase their independence and supported people to live fulfilling lives.
Staff were confident if they raised any concerns about people’s safety senior staff would take action to support people.
People's communication needs were understood and supported. Staff worked with people and their relatives to develop personalised communication approaches where needed.
Some areas of the home had recently been refurbished, and there were plans to further improve the décor of the home. The home presented as clean.
Staff felt supported in their roles through supervision, staff meetings and shift handovers. They were encouraged to share ideas and contribute to service improvements and felt listened to by senior staff. The registered manager was committed to supporting staff development and providing opportunities for learning.
Staff worked well with other organisations to support people to enjoy opportunities to spend time in the community and to access the support they needed from other organisations, including health and social professionals, employers and housing providers.
The registered manager planned to further develop opportunities for people to plan for their future wishes.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Kirsty Nastasi
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Mental Health
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 2 April 2019. Latest assessment published 18 September 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Rethink Mental IllnessBrand: Rethink
- Ownership type
- Organisation
- Companies House number
- 01227970 (opens Companies House)
- Charity number
- 271028
Rethink Mental Illness runs 14 services in England, 6 of them in the West Midlands. 8 are rated Good or Outstanding and 6 are rated Requires improvement or Inadequate.
Other services run by Rethink Mental Illness
- G 148 Hornsey Lane Good. Care home, Islington, London
- G Bath Road Good. Care home, Swindon, South West
- G Doncaster Crisis Accommodation and Helpline Good. Care home, Doncaster, Yorkshire and the Humber
- G NE Lincs Crisis (Field View) Good. Care home, North East Lincolnshire, Yorkshire and the Humber
Getting help from Warwickshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Warwickshire County Council
- Ask for a care needs assessment
- Phone: 01926 359190, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Warwickshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Albany House - Stratford-upon-Avon provide nursing care?
- No. The Care Quality Commission lists Albany House - Stratford-upon-Avon as a care home without nursing.
- How many beds does Albany House - Stratford-upon-Avon have?
- The Care Quality Commission's register lists 8 beds at Albany House - Stratford-upon-Avon.
- When was Albany House - Stratford-upon-Avon last inspected?
- The Care Quality Commission's latest rating for Albany House - Stratford-upon-Avon was published on 18 September 2026.
- Who runs Albany House - Stratford-upon-Avon?
- Albany House - Stratford-upon-Avon is run by Rethink Mental Illness. It runs 14 services in England, 6 of them in the West Midlands.
- What is Albany House - Stratford-upon-Avon's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 September 2026.
Contact
- Phone
- 01789 261191
- Address
- 16-18 Albany Road, Stratford Upon Avon, CV37 6PG Map (opens Google Maps)
Compare nearby
- G Radis Community Care (Evesham Place) Good, 0.1 miles away
- G The Limes Good, 0.1 miles away
- G Scholars Mews Care Home Good, 0.2 miles away
- – Stratford Bentley Care Centre No overall rating, 0.5 miles away
- G Hylands House Care Home Good, 0.5 miles away