Madelayne Court
- Care home
- 112 beds
- No nursing
- Dementia care
- Registered since 2010
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Requires improvement in 2015, most recently Good in October 2026.
This month
The latest rating was published.
295 of 361
rated care homes in Essex are rated Good, like this one.
Madelayne Court: inspection record
Rated Good in October 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bridgemarsh Residential Home Good, 0.2 miles away
- G Ayletts House Good, 0.7 miles away
- – Broomfield Village Care Home Not yet rated, 0.8 miles away
- G The Lawns Care Home Good, 1 mile away
- G 24a Corporation Road Good, 1.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 October 2026 (assessment visit 28 July 2026). Quoted under the Open Government Licence.
Date of assessment: 18 August to 25 September 2026.
Madelayne Court Care Home is a residential care home providing accommodation for persons who require nursing or personal care with capacity for up to 112 people. There were 108 people living at Madelayne Court Care Home at the time of our assessment. The service provides care to older people. This was a fully comprehensive assessment, and we looked at all 5 key questions.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Governance systems were in place and the provider carried out regular audits which helped to ensure people’s safety and wellbeing was maintained, help drive improvement and reduce the recurrence of some incidents. We saw evidence of regular reviews of care plans and risk assessments.
Staff understood their responsibility to safeguard people from the risk of abuse; they were knowledgeable about what concerns they would need to report and to whom.
Staff were kind and spoke to people in a dignified way, however at times they appeared to be more task focused in their interactions. Staff had good knowledge of people’s everyday needs.
The home was clean and welcoming. Equipment was serviced regularly and environmental checks were completed to ensure the safety of the service. People received their medications as prescribed.
Staff had received appropriate training and had regular supervisions. Staff were recruited safely, with appropriate pre‑employment checks completed. Staff told us they were happy at Madelayne Court and were passionate about the people they supported.
There was a registered manager in place and staff told us they felt supported and able to raise any concerns with the management team. The registered manager was responsive to feedback throughout the assessment.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Hannah Charlton
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 8 June 2019. Latest assessment published 5 October 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Runwood Homes LimitedBrand: Runwood
- Ownership type
- Organisation
- Companies House number
- 00731250 (opens Companies House)
Runwood Homes Limited runs 55 services in England, 37 of them in the East of England. 46 are rated Good or Outstanding and 9 are rated Requires improvement or Inadequate.
Other services run by Runwood Homes Limited
- O Low Furlong Outstanding. Care home, Warwickshire, West Midlands
- G Alexandra House - Harlow Good. Care home with nursing, Essex
- G Ashwood - Ware Good. Care home, Hertfordshire
- G Bennett Lodge Good. Care home, Thurrock
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Madelayne Court provide nursing care?
- No. The Care Quality Commission lists Madelayne Court as a care home without nursing.
- How many beds does Madelayne Court have?
- The Care Quality Commission's register lists 112 beds at Madelayne Court.
- When was Madelayne Court last inspected?
- The Care Quality Commission's latest rating for Madelayne Court was published on 5 October 2026.
- Who runs Madelayne Court?
- Madelayne Court is run by Runwood Homes Limited. It runs 55 services in England, 37 of them in the East of England.
- What is Madelayne Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 October 2026.
Contact
- Phone
- 01245 443986
- Address
- School Lane, Chelmsford, CM1 7DR Map (opens Google Maps)
Compare nearby
- G Bridgemarsh Residential Home Good, 0.2 miles away
- G Ayletts House Good, 0.7 miles away
- – Broomfield Village Care Home Not yet rated, 0.8 miles away
- G The Lawns Care Home Good, 1 mile away
- G 24a Corporation Road Good, 1.3 miles away