Homewards Limited - 20 Leonard Road
Care home, Waltham Forest, 3 beds
Good
Rated on
Rating from the Care Quality Commission.
Homewards Limited - 20 Leonard Road: inspection record
Rated Good in May 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2017 and May 2024.
It has been rated Good at every inspection since 2015. The latest rating was published about 3 years ago.
How it compares locally
- One of 37 Good care homes in Waltham Forest, out of 40 with a rating.
- Smaller than 9 in 10 care homes in Waltham Forest.
What inspectors found
From the Care Quality Commission's assessment published 2 May 2024 (assessment visit 16 February 2024). Quoted under the Open Government Licence.
Homewards Limited – 20 Leonard Road provides accommodation with personal care for up to three people with a learning disability and autistic people. At the time of this inspection there were two people using the service.
This assessment was undertaken following CQC’s new approach: https://www.cqc.org.uk/assessment
Read the full summary
This is our first assessment of the service using the new approach. We looked at 4 key question areas (safe, effective, caring and responsive) and 7 quality statements within those key questions: safeguarding, involving people to manage risks, safe and effective staffing, assessing needs, consent to care and treatment, independence, choice and control, and equity in experiences and outcomes.
We began our off site assessment activity on 15 February 2024 and ended on 11 March 2024. As part of that, on-site assessment was carried out on 20 February 2024.
The assessment was carried out by 1 inspector and 1 assessor. We spoke with the registered manager, deputy manager, 2 staff, 2 people who used the service, 1 relative, an advocate and a health professional.
In all the areas we assessed we found people experienced good outcomes and were protected from the risks of potential harm or abuse. The home followed the principles of Right Support, Right Care, Right Culture. The home was accessible for people living there and staff actively encouraged people to life a fulfilling life free from restriction and discrimination. Staff received training appropriate to their role which included specific training support for people with a learning disability and autistic people.
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Safe
Good
The home was safe. People were protected from the potential risk of abuse. Risk was assessed and risk assessments were in place to protect people and also to let them live without too many restrictions on their lives. Recruitment processes were followed, and staff employed by the home were supported to receive the skills needed to do their role and regularly supported. There were enough staff to provide a safe service to people.
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Effective
Good
The home was effective. People’s needs were assessed before they began to use the service and their needs were regularly monitored and reviewed. Consent to care and treatment was requested. Where people could directly provide their written or verbal consent, the home followed the principles of the Mental Capacity Act and held best interest meetings involving people, families and health professionals.
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Caring
Good
The home was caring. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to be as independent as possible with the support of staff. Health professionals and a relative confirmed staff encouraged people to do the things that mattered to them. Information was provided people in a format they could easily understand.
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Responsive
Good
The home was responsive. Care was planned around people's individual needs and regularly reviewed when changes occurred. Preferences were respected and clearly documented for staff to get to know people. Equality was promoted within the home. People were actively involved in activities of their choosing and this prevented social exclusion.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 20 Leonard Road, Chingford, London, E4 8NE |
|---|---|
| Neighbourhood | Walthamstow, Waltham Forest |
| Phone | 020 8257 2348 |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 25 November 2020 (opens the Care Quality Commission website) Latest assessment published 2 May 2024; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Homewards Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07096740 (opens Companies House) |
Homewards Care Ltd runs 3 services in London. 3 are rated Good or Outstanding.
Other services run by Homewards Care Ltd
- G Homewards Limited - 48 Leonard Road Care home, Waltham ForestGood
- G Homewards Limited - 51 Leonard Road Care home, Waltham ForestGood
Nearest alternatives
- G Homewards Limited - 48 Leonard Road Care home, less than 0.1 miles awayGood
- G Homewards Limited - 51 Leonard Road Care home, less than 0.1 miles awayGood
- – Parkview House Care home, 0.4 miles awayNot yet rated
- G Normanshire Care Services Ltd Care home, 0.7 miles awayGood
- – Cheney Row Care home, 0.7 miles awayNot yet rated
Getting help from London Borough of Waltham Forest
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Waltham Forest
- Ask for a care needs assessment
- Phone: 020 8496 3130. Out of hours and weekends: 020 8496 3000
- Support for carers
- Paying for care: London Borough of Waltham Forest
Checked on the council's website, November 2026.
Common questions
- Does Homewards Limited - 20 Leonard Road provide nursing care?
- No. The Care Quality Commission lists Homewards Limited - 20 Leonard Road as a care home without nursing.
- How many beds does Homewards Limited - 20 Leonard Road have?
- The Care Quality Commission's register lists 3 beds at Homewards Limited - 20 Leonard Road.
- When was Homewards Limited - 20 Leonard Road last inspected?
- The Care Quality Commission's latest rating for Homewards Limited - 20 Leonard Road was published on 2 May 2024.
- Who runs Homewards Limited - 20 Leonard Road?
- Homewards Limited - 20 Leonard Road is run by Homewards Care Ltd. It runs 3 services in London.
- What is Homewards Limited - 20 Leonard Road's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 May 2024.