Upton House
- Care home
- 20 beds
- No nursing
- Dementia care
- Registered since 2011
- Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
17 months
since the latest rating was published.
332 of 445
rated care homes in Kent are rated Good, like this one.
Upton House: inspection record
Rated Good in May 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Martha House Good, 1 mile away
- RI Eastry House Requires improvement, 1.5 miles away
- G King Edward House Good, 2.6 miles away
- RI Sholden Hall Residential Home Requires improvement, 2.7 miles away
- RI Bon Secours Requires improvement, 3 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 May 2025 (assessment visit 23 April 2025). Quoted under the Open Government Licence.
Date of assessment: 24 April 2025 to 6 May 2025. The service is a residential care home supporting up to 20 older people, some living with dementia. We found improvements had been made to care plans, medicines and governance. Previous breaches of Regulations were met. The service is now rated Good overall.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
People received person centred care from staff who knew them well. There were enough staff with the right skills, qualifications and experience. People were safeguarded from harm and risks were assessed and managed. Medicines were managed safely and people were involved in medicine reviews. The home and equipment were clean and well maintained with easy access to two separate gardens. Incidents were tracked, reported and investigated in an open way.
Governance systems had improved giving the registered manager oversight of the service. The culture was open with a staff team who felt confident in raising concerns and making suggestions to improve. People knew how to give feedback and knew it would be acted on. Staff continued to work with health and social care professionals to improve people’s quality of life.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last inspection we rated this key question Requires Improvement. At this inspection the rating has changed to Good. This meant people were safe and protected from avoidable harm.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Sarah Davis
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 16 May 2023. Latest assessment published 23 May 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Upton House
- Ownership type
- Partnership
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Upton House provide nursing care?
- No. The Care Quality Commission lists Upton House as a care home without nursing.
- How many beds does Upton House have?
- The Care Quality Commission's register lists 20 beds at Upton House.
- When was Upton House last inspected?
- The Care Quality Commission's latest rating for Upton House was published on 23 May 2025.
- Who runs Upton House?
- Upton House is run by Upton House.
- What is Upton House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 May 2025.
Contact
- Phone
- 01304 612365
- Address
- Deal Road, Worth, Deal, CT14 0BA Map (opens Google Maps)
Compare nearby
- G Martha House Good, 1 mile away
- RI Eastry House Requires improvement, 1.5 miles away
- G King Edward House Good, 2.6 miles away
- RI Sholden Hall Residential Home Requires improvement, 2.7 miles away
- RI Bon Secours Requires improvement, 3 miles away