Hatherley Lodge
Care home, Bexley, 8 beds
Good
Rated on
Rating from the Care Quality Commission.
Hatherley Lodge: inspection record
Rated Good in May 2026.
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Ratings published by the Care Quality Commission.
Rated Good in May 2026.
The latest rating was published 5 months ago.
How it compares locally
- One of 19 Good care homes in Bexley, out of 26 with a rating.
- Smaller than 9 in 10 care homes in Bexley.
What inspectors found
From the Care Quality Commission's assessment published 27 May 2026 (assessment visit 3 March 2026). Quoted under the Open Government Licence.
Date of assessment: 31 March and 9 April 2026.
Hatherley Lodge is a care home that provides supported accommodation for up to 8 people who have mental health needs. At the time of the inspection 8 people were using the service.
Read the full summary
We spoke with the registered manager, deputy manager and 3 staff members. We also received feedback from health and social care professionals. We looked at 3 people’s care plans and risk assessments and other records relating to the management of the service. We found risks to people had been assessed to ensure their needs were safely met. The provider had safeguarding and whistleblowing procedures in place and staff had a clear understanding of these. Appropriate recruitment checks had taken place before staff started working at the service. There were enough staff to support people and meet their needs. People had access to health care professionals when they needed them, and they received their medicines when needed. There were systems in place to help prevent and control infections.
Staff had received training related to people’s care needs and they received regular supervision from their managers. People’s diverse needs and wishes were assessed, documented and respected. People were supported to manage their health and wellbeing to maximise their independence. There was a complaints procedure in place in formats that people could understand.
The service had a registered manager in post; they oversaw a deputy manager who managed Hatherley Lodge day-to-day. The registered manager and deputy manager demonstrated good knowledge of people’s needs and the needs of the staffing team. There were systems in place to monitor the quality and safety of the service, and any learning was identified and acted on. People opinions about the service were considered through surveys and key working meetings. Staff told us they received good support from the management team.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This was our first inspection of this service. The service has been rated Good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This was our first inspection of this service. The service has been rated Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. This was our first inspection of this service. The service has been rated Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. This was our first inspection of this service. The service has been rated Good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This was our first inspection of this service. The service has been rated Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 19 Hatherley Road, Sidcup, DA14 4BH |
|---|---|
| Neighbourhood | Sidcup, Bexley |
| Phone | 020 8309 7905 |
| Registered manager | Mandy Mascarenhas |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Quo Vadis Trust |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05876659 (opens Companies House) |
| Charity number | 1116196 |
Quo Vadis Trust runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Quo Vadis Trust
- G Elmwood Lodge Care home, BexleyGood
Nearest alternatives
- G The Sidcup Care Home Care home with nursing, less than 0.1 miles awayGood
- G Elmwood Lodge Care home, 0.2 miles awayGood
- G St Aubyns Nursing Home Care home with nursing, 0.3 miles awayGood
- G The Drive Care home, 0.4 miles awayGood
- G St. Margarets Residential Home Care home, 0.4 miles awayGood
Getting help from London Borough of Bexley
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Bexley
- Ask for a care needs assessment
- Phone: 020 8303 7777, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: London Borough of Bexley
Checked on the council's website, November 2026.
Common questions
- Does Hatherley Lodge provide nursing care?
- No. The Care Quality Commission lists Hatherley Lodge as a care home without nursing.
- How many beds does Hatherley Lodge have?
- The Care Quality Commission's register lists 8 beds at Hatherley Lodge.
- When was Hatherley Lodge last inspected?
- The Care Quality Commission's latest rating for Hatherley Lodge was published on 27 May 2026.
- Who runs Hatherley Lodge?
- Hatherley Lodge is run by Quo Vadis Trust. It runs 2 services in London.
- What is Hatherley Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 May 2026.