Ingleside Residential Care Home
- Care home
- 17 beds
- No nursing
- Dementia care
- Registered since 2010
- Chickerell, Dorset, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
8 months
since the latest rating was published.
6 of 99
rated care homes in Dorset are rated Requires improvement, like this one.
Ingleside Residential Care Home: inspection record
Rated Requires improvement in February 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Crecy Care Home (Good, 1.8 miles away) and Rodlands Care Home (Good, 1.9 miles away).
Nearest care homes:
- G Crecy Care Home Good, 1.8 miles away
- G Rodlands Care Home Good, 1.9 miles away
- G Bosworth Care Home Good, 1.9 miles away
- G Agincourt Care Home Good, 2.1 miles away
- G Primrose Lodge Weymouth Good, 2.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 4 February 2026 (assessment visit 11 December 2025). Quoted under the Open Government Licence.
Ingleside Residential Care Home is a care home providing personal care for up to 17 people. There were 14 people living at the service during this inspection. The inspection was carried out between15 and 17 December 2025. This inspection was prompted by concerns we received about the safety of care provision. We found 3 breaches of regulation in relation to good governance, staffing and safe care and treatment.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
The provider did not always have governance checks in place. The available audits were not always used effectively to identify shortfalls, errors and omissions. This placed people at increased risk of receiving poor quality and unsafe care. The provider failed to ensure people’s rights were protected and the principles of the Mental Capacity Act 2005 (MCA) were not always being followed.
There was not enough staff to meet people’s needs. The provider had failed to identify and assess people’s needs to ensure they had sufficient numbers of staff.
People did not always receive safe care. Risks to people's care were not always managed well and were not always properly identified and acted upon. We asked the provider for an action plan in response to the shortfalls we identified during the inspection.
We served one warning notice on Ingleside Residential Care Home on 30 December 2025 for a failure to operate effective systems to monitor the quality of the service.
The registered manager responded to the shortfalls identified during this inspection and implemented a programme to review processes in place, MCA assessments and staffing levels.
Staff knew people well. Relatives felt involved in people’s care. Health and social care professionals were complimentary about working with the service.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.This meant people were not safe and were at risk of avoidable harm.
The service was in breach of legal regulation in relation to people’s safe care and treatment and staffing.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
No rating
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant people did not always feel well-supported, cared for or treated with dignity and respect.
-
Responsive
No rating
Responsive – this means we looked for evidence that the service met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant the service management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 4 February 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 4 February 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 4 February 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 4 February 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered manager
- Gordon Collins
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 7 April 2021. Latest assessment published 4 February 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Christopher James Webb
- Ownership type
- Individual
Getting help from Dorset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dorset Council
- Ask for a care needs assessment
- Phone: 01305 221016, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Dorset Council
Checked on the council's website, November 2026.
Common questions
- Does Ingleside Residential Care Home provide nursing care?
- No. The Care Quality Commission lists Ingleside Residential Care Home as a care home without nursing.
- How many beds does Ingleside Residential Care Home have?
- The Care Quality Commission's register lists 17 beds at Ingleside Residential Care Home.
- When was Ingleside Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Ingleside Residential Care Home was published on 4 February 2026.
- Who runs Ingleside Residential Care Home?
- Ingleside Residential Care Home is run by Christopher James Webb.
- What is Ingleside Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 4 February 2026.
Contact
- Phone
- 01305 812667
- Address
- 648 Dorchester Road, Weymouth, DT3 5LG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Crecy Care Home (Good, 1.8 miles away) and Rodlands Care Home (Good, 1.9 miles away).
Nearest care homes:
- G Crecy Care Home Good, 1.8 miles away
- G Rodlands Care Home Good, 1.9 miles away
- G Bosworth Care Home Good, 1.9 miles away
- G Agincourt Care Home Good, 2.1 miles away
- G Primrose Lodge Weymouth Good, 2.1 miles away