Ivelhurst Nursing Home

We found the following examples of good practice. People appeared happy and comfortable in the presence of staff who were all wearing appropriate personal protective equipment (PPE). This included the addition of visors in one part of the service. People had received their first COVID-19 vaccination.

During meal times social distancing had not always been followed in the dining room due to table sizes. No alternatives had been thought of. Following the inspection, the management had reviewed the issue and shared pictures of how this had been rectified.

Systems were in place to separate the two buildings whilst some people had tested COVID-19 positive. Staff teams had different entrances and actions had been taken in line with government guidance to prevent the spread of infection.

Cleaners and night staff were completing most of the cleaning at the home. Consideration had not been made for increasing frequency of high touch points and communal slings in light of the new COVID-19 variant. This was rectified following the inspection by the management of the home including additional cleaning staff.

Risk assessments and policies were in place which had been updated during the pandemic. Systems were in place for visitors which included testing. At the time of the inspection visiting had been stopped. Alternative methods of communication were put in place such as phone calls and video calls.

The five questions we ask about services and what we found