Tendercare Home Ltd
- Care home
- 46 beds
- No nursing
- Dementia care
- Registered since 2012
- Rowley Regis, Sandwell, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Inadequate to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
58 of 79
rated care homes in Sandwell are rated Good, like this one.
Tendercare Home Ltd: inspection record
Rated Good in October 2021, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Heath Lodge Not yet rated, 0.3 miles away
- – Regis House Not yet rated, 0.6 miles away
- G Rowley House Good, 0.6 miles away
- G Regis House Good, 0.7 miles away
- G Clifton House Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 21 October 2021. Quoted under the Open Government Licence.
Tendercare Care home is a residential care home providing personal care and accommodation for up to 43 people some of whom may live with dementia. The service was supporting 27 people at the time of the inspection.
What inspectors found
Improvements had been made to the service and systems were in place to ensure people were supported safely and protected from the risk of harm. People were supported by skilled and competent staff and received their medicines when they needed them. Systems were in place to reduce the risk of infection, and to review any incident and accidents to see if there were any lessons to learn from these.
Read the rest of CQC's summary
There has been a change of management since our last inspection and action has been taken to drive improvements to the service provided to people. The registered manager was described as approachable, supportive, open and transparent in the way they managed the service.
People, relatives and staff have been consulted about the service and their feedback was gathered. Improvements have been made to the systems in place to monitor the delivery of the service and to address any shortfalls. Although improvements have been made these now needed to be sustained to ensure standards of care were maintained.
Questions to ask when you visit
- Well-led was rated Requires improvement on 21 October 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Gail Hall
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 21 October 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Tendercare Home Limited
- Ownership type
- Organisation
- Companies House number
- 07675737 (opens Companies House)
Getting help from Sandwell Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sandwell Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 569 7474 (option 4), Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm
- Support for carers
- Paying for care: Sandwell Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Tendercare Home Ltd provide nursing care?
- No. The Care Quality Commission lists Tendercare Home Ltd as a care home without nursing.
- How many beds does Tendercare Home Ltd have?
- The Care Quality Commission's register lists 46 beds at Tendercare Home Ltd.
- When was Tendercare Home Ltd last inspected?
- The Care Quality Commission's latest rating for Tendercare Home Ltd was published on 21 October 2021.
- Who runs Tendercare Home Ltd?
- Tendercare Home Ltd is run by Tendercare Home Limited.
- What is Tendercare Home Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 October 2021.
Contact
- Phone
- 0121 561 4984
- Address
- 237-239 Oldbury Road, Rowley Regis, B65 0PP Map (opens Google Maps)
Compare nearby
- – Heath Lodge Not yet rated, 0.3 miles away
- – Regis House Not yet rated, 0.6 miles away
- G Rowley House Good, 0.6 miles away
- G Regis House Good, 0.7 miles away
- G Clifton House Good, 0.7 miles away