Crossways
- Care home
- 8 beds
- No nursing
- Registered since 2010
- Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
109 of 156
rated care homes in Suffolk are rated Good, like this one.
Crossways: inspection record
Rated Good in May 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Mabbs Hall Care Home Requires improvement, 0.4 miles away
- – Mildenhall Lodge Not yet rated, 0.4 miles away
- RI Wings Requires improvement, 2.6 miles away
- G Kentford Manor Good, 5.5 miles away
- – Waterhouse Manor Care Home Not yet rated, 6.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 31 May 2019. Quoted under the Open Government Licence.
About the service: Crossways is registered to provide accommodation and personal care for up to eight people. There were six people with a learning disability and/or autism living at the service at the time of this inspection.
Read the rest of CQC's summary
The staff team were working within the principles and values that underpin Registering the Right Support and other best practice guidance. This ensured that people could live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People's experience of using this service:
People were supported by staff to keep safe. Areas of risk had been identified and assessments told staff what these were and how the risks could be managed.
People were supported by staff who had a good understanding of how to recognise and report potential harm or abuse and were confident in local safeguarding procedures.
People received their medicines as prescribed. Systems were in place for the safe management and supply of medicines.
People were supported by staff that knew them well and who were kind and caring.
People were supported to access the community and take part in activities and social events according to their preferences.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.
Staff told us they enjoyed working at the service and felt respected and valued. The provider's quality assurance processes were effective in identifying any improvements needed.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Emma Stanley
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 31 May 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- National Autistic Society (The)Brand: National Autistic Society
- Ownership type
- Organisation
- Companies House number
- 01205298 (opens Companies House)
- Charity number
- 269425
National Autistic Society (The) runs 17 services in England, 2 of them in the East of England. 12 are rated Good or Outstanding and 5 are rated Requires improvement or Inadequate.
Other services run by National Autistic Society (The)
- G Cherry Trees Good. Care home, Somerset, South West
- G Clayton Brook House Good. Care home, Lancashire, North West
- G Echo Square House Good. Care home, Kent, South East
- G Hoylands House Good. Care home, Barnsley, Yorkshire and the Humber
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Crossways provide nursing care?
- No. The Care Quality Commission lists Crossways as a care home without nursing.
- How many beds does Crossways have?
- The Care Quality Commission's register lists 8 beds at Crossways.
- When was Crossways last inspected?
- The Care Quality Commission's latest rating for Crossways was published on 31 May 2019.
- Who runs Crossways?
- Crossways is run by National Autistic Society (The). It runs 17 services in England, 2 of them in the East of England.
- What is Crossways's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 May 2019.
Contact
- Phone
- 01638 515556
- Address
- North Terrace, Mildenhall, IP28 7AE Map (opens Google Maps)
Compare nearby
- RI Mabbs Hall Care Home Requires improvement, 0.4 miles away
- – Mildenhall Lodge Not yet rated, 0.4 miles away
- RI Wings Requires improvement, 2.6 miles away
- G Kentford Manor Good, 5.5 miles away
- – Waterhouse Manor Care Home Not yet rated, 6.1 miles away