Ashgate House
Care home, Havering, 10 beds
Good
Rated on
Rating from the Care Quality Commission.
Ashgate House: inspection record
Rated Good in November 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2018 and November 2023.
It has been rated Good at every inspection since 2015. The latest rating was published about 3 years ago.
How it compares locally
- One of 46 Good care homes in Havering, out of 51 with a rating.
- Smaller than 7 in 10 care homes in Havering.
About the service
From the Care Quality Commission's inspection report published 30 November 2023. Quoted under the Open Government Licence.
Ashgate House is a residential care home providing personal care to 9 at the time of the inspection. The service can support up to 10 people.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
What inspectors found
We found that improvements could be made to the administration and recording of medicines.
Right Support: People lived in an ordinary residential home in a residential street. They were supported by a staff team that understood their needs.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: People were protected from the risk of abuse. Risk assessments had been carried out to identify the risks people faced. These included information about how to mitigate those risks. There were enough staff working at the service to meet people's needs and the provider had robust staff recruitment practices in place. Infection control and prevention systems were in place. Accidents and incidents were reviewed to see if any lessons could be learnt from them.
Right Culture: People were supported with care that was person-centred. Quality assurance and monitoring systems were in place to help drive improvements at the service. Relatives and staff told us there was an open and positive culture at the service. The provider was aware of their legal obligations and worked with other agencies to develop best practice and share knowledge.
Questions to ask when you visit
- Safe was rated Requires improvement on 30 November 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 13 Junction Road, Romford, RM1 3QS |
|---|---|
| Neighbourhood | Romford, Havering |
| Phone | 01708 756601 |
| Website | www.alliedcare.co.uk |
| Registered manager | Mandeep Sahota |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 30 November 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Ashgate House LimitedBrand: Allied Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03915163 (opens Companies House) |
Nearest alternatives
- G Ashking House Care home, less than 0.1 miles awayGood
- G 13a Repton Drive Care home, 0.4 miles awayGood
- G Manor Lodge Care home, 0.4 miles awayGood
- G Nightingale House Care home, 0.5 miles awayGood
- G Parkside Care home, 0.5 miles awayGood
Getting help from London Borough of Havering
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Havering
- Ask for a care needs assessment
- Phone: 01708 432000, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01708 433999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Havering
Checked on the council's website, November 2026.
Common questions
- Does Ashgate House provide nursing care?
- No. The Care Quality Commission lists Ashgate House as a care home without nursing.
- How many beds does Ashgate House have?
- The Care Quality Commission's register lists 10 beds at Ashgate House.
- When was Ashgate House last inspected?
- The Care Quality Commission's latest rating for Ashgate House was published on 30 November 2023.
- Who runs Ashgate House?
- Ashgate House is run by Ashgate House Limited.
- What is Ashgate House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 November 2023.