Hazelwood House

Hazelwood House provides all single bedrooms, a range of suitable communal rooms and access to a rear garden with summer house.

We found the following examples of good practice There were procedures in place to support safe visiting by people's family members or professionals. Staff undertook screening of all visitors and rapid response lateral flow tests (LFT) were undertaken for visitors before they entered the home. Visitors were provided with Personal Protective Equipment (PPE) and guided to its safe use. However, we identified this procedure had not been fully followed during a family visit shortly before the inspection. The registered manager undertook to ensure the procedure was followed correctly on all occasions in the future.

The home was kept clean. Staff kept records of their cleaning schedules, which included additional cleaning high touch surfaces, such as light switches and door handles. The home had communal areas providing space for people to socially distance.

People were supported to safely access work placements and other activities they enjoyed.

People and staff were regularly tested for COVID-19. Staff completed an LFT test prior to each shift to ensure they were safe to support people. People were supported to have a test each month or undertake additional tests if required. Where necessary mental capacity legislation had been followed to ensure this was only done in people's best interests. The registered manager understood the actions they needed to take should any tests return a positive result.

The service had a good supply of PPE to meet current and future demand. Staff were using this correctly and in accordance with current guidance and disposal was safe at the time of this inspection.

The provider had systems in place to support staff mental wellbeing.

The five questions we ask about services and what we found