Alexander House - Dover
- Care home
- 46 beds
- No nursing
- Dementia care
- Registered since 2011
- Dover, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2015, most recently Good in January 2023.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
332 of 445
rated care homes in Kent are rated Good, like this one.
Alexander House - Dover: inspection record
Rated Good in January 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O The Glen Outstanding, 0.1 miles away
- G Little Glen Good, 0.3 miles away
- – Vibrant Care Home Dover Not yet rated, 0.5 miles away
- RI Harmonia Village Requires improvement, 0.6 miles away
- RI Dover House Requires improvement, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 10 January 2023. Quoted under the Open Government Licence.
Alexander House is a residential care home providing personal care to up to 46 people. The service provides support to older people who maybe living with dementia in 2 adjoining adapted buildings. At the time of our inspection there were 32 people using the service.
What inspectors found
People told us they felt safe living at the service. Potential risks to people's health and welfare had been assessed and there was guidance for staff to mitigate risk. There were effective systems in place to protect people from discrimination and abuse.
Read the rest of CQC's summary
People were supported by staff who had been recruited safely. There were enough staff to support people in the way they preferred. People received their medicines as prescribed.
Staff were following the current infection control guidance; visitors were encouraged to spend time with people and take them out. People and staff were asked their opinions on the service and their suggestions were acted upon.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Checks and audits were completed on all areas of the service and these had been effective in identifying shortfalls, action had been taken to rectify these. Relatives told us they were confident to raise concerns with the registered manager and they would take action.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Jill Hyland
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 10 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Nicholas James Care Homes LtdBrand: Nicholas James and Regal Care Trading Limited
- Ownership type
- Organisation
- Companies House number
- 04334712 (opens Companies House)
Nicholas James Care Homes Ltd runs 6 services, all in the South East. 6 are rated Good or Outstanding.
Other services run by Nicholas James Care Homes Ltd
- G Charles Lodge Good. Care home, Brighton and Hove
- G Dale Lodge Good. Care home, Kent
- G Dale Mount Good. Care home, Kent
- G Edward House Good. Care home, West Sussex
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Alexander House - Dover provide nursing care?
- No. The Care Quality Commission lists Alexander House - Dover as a care home without nursing.
- How many beds does Alexander House - Dover have?
- The Care Quality Commission's register lists 46 beds at Alexander House - Dover.
- When was Alexander House - Dover last inspected?
- The Care Quality Commission's latest rating for Alexander House - Dover was published on 10 January 2023.
- Who runs Alexander House - Dover?
- Alexander House - Dover is run by Nicholas James Care Homes Ltd. It runs 6 services, all in the South East.
- What is Alexander House - Dover's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 January 2023.
Contact
- Phone
- 01304 212949
- Address
- 140-142 Folkestone Road, Dover, CT17 9SP Map (opens Google Maps)
Compare nearby
- O The Glen Outstanding, 0.1 miles away
- G Little Glen Good, 0.3 miles away
- – Vibrant Care Home Dover Not yet rated, 0.5 miles away
- RI Harmonia Village Requires improvement, 0.6 miles away
- RI Dover House Requires improvement, 0.6 miles away