Edward House
- Care home
- 22 beds
- No nursing
- Dementia care
- Registered since 2011
- Burgess Hill, West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
20 months
since the latest rating was published.
250 of 309
rated care homes in West Sussex are rated Good, like this one.
Edward House: inspection record
Rated Good in February 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St Annes Residential Care Home Good, 0.2 miles away
- O Woodlands Nursing Home Outstanding, 0.4 miles away
- G Oaklodge Nursing Home Good, 0.4 miles away
- G Rookwood Residential Home Good, 0.4 miles away
- G Rosewood Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 February 2025 (assessment visit 4 December 2024). Quoted under the Open Government Licence.
Edward House is a care home supporting older people, some of whom were living with dementia. We undertook the assessment as the provider had breaches of regulation from their last inspection and we needed to check whether these had been met.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service had made improvements and was no longer in breach of regulations. We found the service had improved overall and is now rated good based on the review of the quality statements in all key questions we looked at. Staff now complied with the provider’s policy on what personal protective equipment was needed for safe infection prevention control. Risks around people’s hydration were fully assessed and staff had guidance to ensure people remained safely hydrated. Factors that posed increased risks to those who had suffered falls, such as anticoagulant medicines, had been recognised and assessed safely. Systems and processes that had been introduced to monitor and oversee people's care more effectively, had been embedded and sustained in practice.
People were protected from abuse and neglect and staff understood and managed risks well. There were enough staff with the right skills and training to support people safely. Risks to people’s care and support had been assessed. Staff monitored people’s health to support healthy living. Staff made sure people understood their care and treatment to enable them to give informed consent, and the Mental Capacity Act was adhered to. People were treated with kindness and compassion. Staff ensured that people’s privacy and dignity was protected. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. People and staff felt supported to give feedback and were treated inclusively and with respect. There was a renewed culture of continuous improvement amongst leaders who took pride in their work.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Maryjade Marku
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 4 September 2020. Latest assessment published 3 February 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Nicholas James Care Homes LtdBrand: Nicholas James and Regal Care Trading Limited
- Ownership type
- Organisation
- Companies House number
- 04334712 (opens Companies House)
Nicholas James Care Homes Ltd runs 6 services, all in the South East. 6 are rated Good or Outstanding.
Other services run by Nicholas James Care Homes Ltd
- G Alexander House - Dover Good. Care home, Kent
- G Charles Lodge Good. Care home, Brighton and Hove
- G Dale Lodge Good. Care home, Kent
- G Dale Mount Good. Care home, Kent
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Edward House provide nursing care?
- No. The Care Quality Commission lists Edward House as a care home without nursing.
- How many beds does Edward House have?
- The Care Quality Commission's register lists 22 beds at Edward House.
- When was Edward House last inspected?
- The Care Quality Commission's latest rating for Edward House was published on 3 February 2025.
- Who runs Edward House?
- Edward House is run by Nicholas James Care Homes Ltd. It runs 6 services, all in the South East.
- What is Edward House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 February 2025.
Contact
- Phone
- 01444 248080
- Address
- 86 Mill Road, Burgess Hill, RH15 8DZ Map (opens Google Maps)
Compare nearby
- G St Annes Residential Care Home Good, 0.2 miles away
- O Woodlands Nursing Home Outstanding, 0.4 miles away
- G Oaklodge Nursing Home Good, 0.4 miles away
- G Rookwood Residential Home Good, 0.4 miles away
- G Rosewood Good, 0.5 miles away