Castle House Nursing Home Limited

We found the following examples of good practice.

To minimise the risk of infection transmission, procedures were in place for staff and visitors on arrival to the service. This included taking temperatures, the wearing of personal protective equipment (PPE), checking vaccination status and the provision of a negative lateral flow test (LFT) result.

A visiting policy was in place in line with current guidance. Due to a COVID-19 outbreak at the service additional measures were currently in place.

The service had appropriate donning and doffing areas and staff wore PPE in line with guidance.

Staff had received training in infection control, including handwashing and how to use PPE. Staff were clear on procedures they should follow and were updated about changes by the registered manager. Staff had a designated rest area and took staggered breaks.

The service was spacious which enabled social distancing to be maintained within communal areas. Chairs had been positioned to allow distancing whilst retaining social contact. The service had adapted the environment to enable the use of different entrances, created additional eating and snack areas, enabled zoning of the home, created suitable visiting areas and a visiting pod.

During our inspection, we observed and were told there were sufficient numbers of skilled staff to meet peoples' needs. Measures, such as staff not working in other services and no agency staff use, meant risks were reduced.

Regular COVID19 testing was carried out for people, staff and essential care givers. The registered manager had clear system and processes in place.

We received positive feedback about how the service had been well managed through the COVID-19 pandemic. Including comments about good communication, dedicated and caring staff and clear infection prevention and control practices and systems.

The five questions we ask about services and what we found