Hilton House
- Care home
- 3 beds
- No nursing
- Dementia care
- Registered since 2010
- Bilston, Wolverhampton, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
7 months
since the latest rating was published.
38 of 63
rated care homes in Wolverhampton are rated Good, like this one.
Hilton House: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Walton House Good, 0.1 miles away
- RI Langdale and Keswick (Parkfields) Requires improvement, 0.5 miles away
- G Lavender Court Good, 0.5 miles away
- G Belvidere Court Nursing Home Good, 0.8 miles away
- RI Greenleigh Requires improvement, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 25 March 2026 (assessment visit 28 February 2026). Quoted under the Open Government Licence.
Date of Assessment: 27 January 2026. The service is a care home providing support to adults living with learning disabilities or autistic spectrum disorder, mental health needs, dementia, sensory impairments and physical disabilities. This assessment was carried out due to the age of the rating for the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’ to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choice, independence and access to local communities that most people take for granted. We found the service provided care in a manner that met this guidance.
People received safe care that was based on their individually assessed needs. People were protected from the risk of abuse and care was provided by appropriately skilled and sufficient numbers of staff. The risk of infection was managed effectively and medicines were managed safely. There was a strong learning culture at the service driven by the registered manager who was passionate about learning from incidents and positive events.
People’s health needs were met and care was centred around each person and agreed with each individual and their relatives if appropriate. People were treated with kindness and compassion by staff who had been safely recruited.
There were effective systems in place to monitor safety and quality at the service. There was a positive culture that promoted positive outcomes for people and the wellbeing of staff. People and staff felt listened to and involved with the service.
However, some improvements were required to ensure the principles of the Mental Capacity Act 2005 were consistently followed and changes were required to ensure the communal areas of the home were less clinical.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Balvir Sahota
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 30 May 2019. Latest assessment published 25 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Arcare (West Midlands) LimitedBrand: Arcare Homes
- Ownership type
- Organisation
- Companies House number
- 04064102 (opens Companies House)
Arcare (West Midlands) Limited runs 3 services, all in the West Midlands. 2 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Arcare (West Midlands) Limited
- G Walton House Good. Care home, Wolverhampton
- – Welbeck House No overall rating. Care home, Wolverhampton
Getting help from City of Wolverhampton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wolverhampton Council
- Ask for a care needs assessment
- Phone: 01902 551199, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Wolverhampton Council
Checked on the council's website, November 2026.
Common questions
- Does Hilton House provide nursing care?
- No. The Care Quality Commission lists Hilton House as a care home without nursing.
- How many beds does Hilton House have?
- The Care Quality Commission's register lists 3 beds at Hilton House.
- When was Hilton House last inspected?
- The Care Quality Commission's latest rating for Hilton House was published on 25 March 2026.
- Who runs Hilton House?
- Hilton House is run by Arcare (West Midlands) Limited. It runs 3 services, all in the West Midlands.
- What is Hilton House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 March 2026.
Contact
- Phone
- 01902 820069
- Address
- 92 Hilton Road, Lanesfield, Wolverhampton, WV4 6DR Map (opens Google Maps)
Compare nearby
- G Walton House Good, 0.1 miles away
- RI Langdale and Keswick (Parkfields) Requires improvement, 0.5 miles away
- G Lavender Court Good, 0.5 miles away
- G Belvidere Court Nursing Home Good, 0.8 miles away
- RI Greenleigh Requires improvement, 0.8 miles away