Lime Tree House Residential Home

Assessments were completed before people moved into the home to ensure their needs could be met. Care plans were developed and regularly updated. These were person-centred and reflected the care and support people wished for and needed. Care plans contained clear guidance for staff and daily records were completed appropriately.

People's nutritional needs were assessed and met. People were given choices of food and drink throughout the day. Specialist diets were provided when required. People were supported to maintain and improve their health. There were regular discussions with health and social care professionals.

Staff had the knowledge and skills to support people effectively. They received regular training and supervision. The home was well maintained and met people's needs. People were involved in design and re- decoration choices.

Quality assurance systems had been developed. The registered manager had good oversight of the home and was aware where improvements and developments were needed.

The home was clean and tidy throughout, systems were in place to ensure people were protected from the risk of infection.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.