Rated Care Homes

Oval Residential Home

Care home, Croydon, 3 beds

G

Good

Rated on

Rating from the Care Quality Commission.

Oval Residential Home: inspection record

Care home, 3 beds, Croydon

Rated Good in January 2023.

Oval Residential Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Inspected and rated 4 times since 2015. Rated Good in 2015, 2017, 2019 and January 2023.

It has been rated Good at every inspection since 2015. The latest rating was published about 4 years ago.

How it compares locally

  • One of 99 Good care homes in Croydon, out of 112 with a rating.
  • Smaller than 9 in 10 care homes in Croydon.

About the service

From the Care Quality Commission's inspection report published 17 January 2023. Quoted under the Open Government Licence.

164 Oval Road is a residential care home providing personal care to up to 3 people. The service provides support to adults living with mild to moderate learning disability needs. At the time of our inspection there was 1 person using the service.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Read the full summary

The service was able to demonstrate how they were meeting the principles of right support, right care, right culture.

What inspectors found

Right support The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The outcomes for the people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. The support focused on people having as many opportunities as possible to gain new skills and become more independent.

People were kept safe. Staff knew how to raise safeguarding concerns and how to report them appropriately. Risks to people were identified as part of the assessment and care planning process. Risk management strategies were in place to assist staff to manage risks and identify things that may cause people to display distressed behaviour.

Read the full summary

There were sufficient numbers of staff to meet people's needs.

We saw medicines were managed in a safe way.

Right care People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff received a wide range of training to ensure they had the skills and knowledge to support people safely. Staff told us they also received regular, supportive supervision.

People's dietary needs were being met, and they had access to healthcare services where needed.

People were supported by staff in a kind and caring way. People were supported and encouraged to maximise their full potential where-ever possible. Staff knew the people well and care records detailed people's preferences, likes and dislikes. People had access to social activities that met their interests and needs.

A complaints procedure was available and displayed to enable people to access it if they or their relatives needed to.

Right culture People received personalised care and support to meet their needs and wishes.

People using the service, relatives and staff were given the opportunity to provide feedback on the service. Audits were carried out to ensure the quality of the service was maintained.

Questions to ask when you visit

  • The last rating is 4 years old. Ask what has changed since then.
  • Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  • Visit at different times of day, including a mealtime.

Contact and registration details

Details for Oval Residential Home
Address164A Oval Road, Croydon, CR0 6BN
NeighbourhoodCroydon town, Croydon
Phone020 8686 9814
Registered managerMercedita Bheecarry
Registered with the CQC since
What it provides
  • Care home service without nursing
Who it supports
  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Older People
Inspection reports 7 inspection reports, latest 17 January 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website.

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Oval Residential Home
ProviderOval Residential Home
Ownership typePartnership

Oval Residential Home runs 2 services in London. 2 are rated Good or Outstanding.

Other services run by Oval Residential Home

  1. G Good

Nearest alternatives

  1. G
    Oval Residential Home - 170 Oval Road Care home, less than 0.1 miles away
    Good
  2. G
    Peony Court Care home, 0.3 miles away
    Good
  3. G
    Barrington Lodge Care home with nursing, 0.4 miles away
    Good
  4. G
    Wilhelmina House Care home, 0.4 miles away
    Good
  5. –
    Albany Lodge Care home with nursing, 0.4 miles away
    Not yet rated

See all care homes in Croydon

Getting help from London Borough of Croydon

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Oval Residential Home provide nursing care?
No. The Care Quality Commission lists Oval Residential Home as a care home without nursing.
How many beds does Oval Residential Home have?
The Care Quality Commission's register lists 3 beds at Oval Residential Home.
When was Oval Residential Home last inspected?
The Care Quality Commission's latest rating for Oval Residential Home was published on 17 January 2023.
Who runs Oval Residential Home?
Oval Residential Home is run by Oval Residential Home. It runs 2 services in London.
What is Oval Residential Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 17 January 2023.