Corbrook Park

We undertook this assessment following concerns around poor care, cleanliness and staffing levels.

We identified 3 breaches of the regulations in relation to safe care and treatment, good governance and staffing.

Staff were not deployed effectively to provide safe and effective care. Staff were not always responsive to people’s immediate needs. Medicines were not always managed safely. The environment and infection control practices were not always safe. The provider’s governance systems were not always effective in monitoring and improving the quality of service.

Safeguarding concerns were identified and reported. The provider made sure there was continuity of care, including when people moved between different services. When the service had identified changes to people’s health and care needs, they worked with external health professionals and sought medical advice appropriately. Staff were recruited safely and trained appropriately.

On our first visit to the service, interactions with people were mostly task orientated. During the second on site visit we observed frequent positive interactions with people.

A new manager had been in post at Corbrook Park for several months and had submitted an application to register with CQC and, during the inspection, the application was successful.

We have asked the provider for an action plan in response to the concerns found at this assessment.