Menna House
- Care home
- 5 beds
- No nursing
- Registered since 2022
- Stepaside, Cornwall, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
14 months
since the latest rating was published.
149 of 190
rated care homes in Cornwall are rated Good, like this one.
Menna House: inspection record
Rated Good in August 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St Margarets Nursing Home Good, 2 miles away
- G Tresleigh Good, 2.4 miles away
- G Rosehill House Good, 2.5 miles away
- G Foxhole House Good, 3.3 miles away
- G Tanglewood Good, 4 miles away
What inspectors found
From the Care Quality Commission's assessment published 15 August 2025 (assessment visit 24 July 2025). Quoted under the Open Government Licence.
Date of assessment: 28 July to 1 August 2025.
Menna House is a residential care home providing support to people with a learning disability and/or autistic people.
People were kept safe; staff understood and managed risk while supporting people to take part in activities in their local community and try new things. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular supervision to maintain high-quality care. Staff managed medicines well and people had regular health checks and medication reviews. Staff were pro-active in supporting people to remain active and occupied.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People’s preferred communication styles were known and respected. Staff used simple signs, pictures and easy read information to help support understanding.
Staff and managers had shared values which were based on supporting people to have a good day. Staff were supported by an internal positive behaviour practitioner who worked with them to understand individual’s specific needs.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Ann Marie Newbold
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Modus Care LimitedBrand: Salutem Bid Co Ltd
- Ownership type
- Organisation
- Companies House number
- 03983561 (opens Companies House)
Modus Care Limited runs 18 services in England, 16 of them in the South West. 12 are rated Good or Outstanding and 6 are rated Requires improvement or Inadequate.
Other services run by Modus Care Limited
- G Carrick Good. Care home, Cornwall
- G Penhayes Good. Care home, Devon
- G Penhayes House Good. Care home, Devon
- G Rosehill House Good. Care home, Cornwall
Getting help from Cornwall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cornwall Council
- Ask for a care needs assessment
- Phone: 0300 1234 131, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 10am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cornwall Council
Checked on the council's website, November 2026.
Common questions
- Does Menna House provide nursing care?
- No. The Care Quality Commission lists Menna House as a care home without nursing.
- How many beds does Menna House have?
- The Care Quality Commission's register lists 5 beds at Menna House.
- When was Menna House last inspected?
- The Care Quality Commission's latest rating for Menna House was published on 15 August 2025.
- Who runs Menna House?
- Menna House is run by Modus Care Limited. It runs 18 services in England, 16 of them in the South West.
- What is Menna House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 August 2025.
Contact
- Phone
- 01726 883478
- Address
- Menna, Grampound Road, Truro, TR2 4HA Map (opens Google Maps)
Compare nearby
- G St Margarets Nursing Home Good, 2 miles away
- G Tresleigh Good, 2.4 miles away
- G Rosehill House Good, 2.5 miles away
- G Foxhole House Good, 3.3 miles away
- G Tanglewood Good, 4 miles away