The Oaks & Woodcroft
- Care home
- 12 beds
- No nursing
- Registered since 2011
- Norfolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2016, most recently Requires improvement in August 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
86 of 288
rated care homes in Norfolk are rated Requires improvement, like this one.
The Oaks & Woodcroft: inspection record
Rated Requires improvement in August 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Nightingale Care Home (Good, 1.2 miles away) and Eckling Grange (Good, 3 miles away).
Nearest care homes:
- G Nightingale Care Home Good, 1.2 miles away
- I Ailwyn Hall Inadequate, 2.7 miles away
- G Eckling Grange Good, 3 miles away
- G Springfield House Good, 3.1 miles away
- RI Walnut House Requires improvement, 3.6 miles away
About the service
From the Care Quality Commission's inspection report published 17 August 2023. Quoted under the Open Government Licence.
The Oaks & Woodcroft are two residential bungalows registered as one location and provide personal care for up to 12 people with a learning disability, mental health need, physical disability and/or autistic people. The service had 6 people living at The Oaks and 6 people living at Woodcroft at the time of our inspection.
Questions to ask when you visit
- Safe was rated Requires improvement on 17 August 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 17 August 2023. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 17 August 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
Registration details
- Registered manager
- Gary Cunningham
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)13 inspection reports, latest 17 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Conquest Care Homes (Norfolk) LimitedBrand: Priory Group
- Ownership type
- Organisation
- Companies House number
- 02894168 (opens Companies House)
Conquest Care Homes (Norfolk) Limited runs 2 services, all in the East of England. 0 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Conquest Care Homes (Norfolk) Limited
- RI Kalmia & Mallow Requires improvement. Care home, Norfolk
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does The Oaks & Woodcroft provide nursing care?
- No. The Care Quality Commission lists The Oaks & Woodcroft as a care home without nursing.
- How many beds does The Oaks & Woodcroft have?
- The Care Quality Commission's register lists 12 beds at The Oaks & Woodcroft.
- When was The Oaks & Woodcroft last inspected?
- The Care Quality Commission's latest rating for The Oaks & Woodcroft was published on 17 August 2023.
- Who runs The Oaks & Woodcroft?
- The Oaks & Woodcroft is run by Conquest Care Homes (Norfolk) Limited. It runs 2 services, all in the East of England.
- What is The Oaks & Woodcroft's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 17 August 2023.
Contact
- Phone
- 01362 858040
- Address
- 2a Dereham Road, Mattishall, Dereham, NR20 3AA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Nightingale Care Home (Good, 1.2 miles away) and Eckling Grange (Good, 3 miles away).
Nearest care homes:
- G Nightingale Care Home Good, 1.2 miles away
- I Ailwyn Hall Inadequate, 2.7 miles away
- G Eckling Grange Good, 3 miles away
- G Springfield House Good, 3.1 miles away
- RI Walnut House Requires improvement, 3.6 miles away