Nightingale Care Home
- Care home
- 47 beds
- No nursing
- Dementia care
- Registered since 2014
- Norfolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
173 of 288
rated care homes in Norfolk are rated Good, like this one.
Nightingale Care Home: inspection record
Rated Good in June 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI The Oaks & Woodcroft Requires improvement, 1.2 miles away
- I Ailwyn Hall Inadequate, 1.8 miles away
- G Springfield House Good, 2 miles away
- G Eckling Grange Good, 4.2 miles away
- G Westfield House Good, 4.8 miles away
About the service
From the Care Quality Commission's inspection report published 15 June 2023. Quoted under the Open Government Licence.
Nightingale Care Home is a residential care home providing accommodation and personal care to up to 47 people. The service provides support to older people, the majority of whom are living with dementia. At the time of our inspection there were 41 people using the service. Nightingale Care Home is an adapted property on two floors with additional wings added.
What inspectors found
People using the service and relatives gave us positive feedback about the care and support provided. One person who used the service told us, "I feel safe here and it is because of the people. You can get on with the staff, they are more like family. I feel safe with the carers, they put me at my ease and make you feel welcome." A relative of a person living with advanced dementia praised the kindness and attention to detail of the staff saying, "[The staff] do sensory things like hand massage – they are very good like that. I have no issues. [My relative] is never in pain. Their training is excellent… I am very happy."
Read the rest of CQC's summary
People received safe care and treatment which met their needs. Some staff required further development and support to be confident in their skills and in their spoken English. The provider had plans in place to address this. There were enough staff to meet people's needs and they were recruited safely. Staff understood about safeguarding people from harm and safeguarding concerns were referred to the local authority and investigated. Risks, including health related risks, were well managed, and records were accurate. The environment was suitable for the people who used the service. The safety of the environment and safety equipment and systems were monitored and satisfactorily maintained. Staff administered medicines safely.
People consented to their care and treatment and records relating to consent were good. People were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There were robust quality assurance systems in place to monitor the safety and quality of the service. The culture of the service was positive and inclusive, and the management team worked well together to drive the service forward.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Janette Pochin
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 15 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- MAPS Properties Limited
- Ownership type
- Organisation
- Companies House number
- 03566459 (opens Companies House)
MAPS Properties Limited runs 3 services, all in the East of England. 1 is rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by MAPS Properties Limited
- RI The Limes Requires improvement. Care home, Norfolk
- RI Walsham Grange Requires improvement. Care home, Norfolk
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Nightingale Care Home provide nursing care?
- No. The Care Quality Commission lists Nightingale Care Home as a care home without nursing.
- How many beds does Nightingale Care Home have?
- The Care Quality Commission's register lists 47 beds at Nightingale Care Home.
- When was Nightingale Care Home last inspected?
- The Care Quality Commission's latest rating for Nightingale Care Home was published on 15 June 2023.
- Who runs Nightingale Care Home?
- Nightingale Care Home is run by MAPS Properties Limited. It runs 3 services, all in the East of England.
- What is Nightingale Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 June 2023.
Contact
- Phone
- 01362 850329
- Address
- Church Lane, Welborne, Dereham, NR20 3LQ Map (opens Google Maps)
Compare nearby
- RI The Oaks & Woodcroft Requires improvement, 1.2 miles away
- I Ailwyn Hall Inadequate, 1.8 miles away
- G Springfield House Good, 2 miles away
- G Eckling Grange Good, 4.2 miles away
- G Westfield House Good, 4.8 miles away