Willowdene Care Home
- Care home
- 52 beds
- Nursing care
- Dementia care
- Registered since 2011
- Hebburn, South Tyneside, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in April 2020.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 30
rated care homes in South Tyneside are rated Good, like this one.
Willowdene Care Home: inspection record
Rated Good in April 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Hawthorn Court Good, 0.3 miles away
- G Bedewell Grange Good, 0.5 miles away
- G Harmony House Good, 0.5 miles away
- – Hebburn Day Care (New Respite & Community Branch) Not yet rated, 0.6 miles away
- G Hebburn Court Nursing Home Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 16 April 2021. Quoted under the Open Government Licence.
Willowdene Care Home is a residential care home providing personal and nursing care to 44 people aged 65 and over at the time of the inspection.
Read the rest of CQC's summary
We found the following examples of good practice.
The provider followed good infection prevention and control (IPC) practices. Checks were completed before visitors were able to safely access the home.
The home was clean and tidy throughout, domestic staff were visible completing their duties around the home.
Staff had access to the personal protective equipment (PPE) they needed. They had completed infection control training and specific training about how to use PPE correctly.
The provider had up to date policies and procedures to deal with the coronavirus pandemic. Regular infection control checks took place.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Christopher Hogan-Hind
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 16 April 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Premier Nursing Homes LimitedBrand: Hill Care Group
- Ownership type
- Organisation
- Companies House number
- 02448895 (opens Companies House)
Premier Nursing Homes Limited runs 4 services in England, 2 of them in the North East. 2 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Premier Nursing Homes Limited
- G Sycamore Hall Good. Care home with nursing, North Yorkshire, Yorkshire and the Humber
- RI Hazelgrove Court Care Home Requires improvement. Care home with nursing, Redcar and Cleveland
- I Beechwood Care Home Inadequate. Care home with nursing, North Yorkshire, Yorkshire and the Humber
Getting help from South Tyneside Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at South Tyneside Council
- Ask for a care needs assessment
- Phone: 0191 424 6000, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm. Out-of-hours emergencies: 0191 456 2093
- Contact adult social care online
- Support for carers
- Paying for care: South Tyneside Council
Checked on the council's website, November 2026.
Common questions
- Does Willowdene Care Home provide nursing care?
- Yes. The Care Quality Commission lists Willowdene Care Home as a care home with nursing.
- How many beds does Willowdene Care Home have?
- The Care Quality Commission's register lists 52 beds at Willowdene Care Home.
- When was Willowdene Care Home last inspected?
- The Care Quality Commission's latest rating for Willowdene Care Home was published on 3 April 2020.
- Who runs Willowdene Care Home?
- Willowdene Care Home is run by Premier Nursing Homes Limited. It runs 4 services in England, 2 of them in the North East.
- What is Willowdene Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 April 2020.
Contact
- Phone
- 0191 483 7000
- Address
- Victoria Road West, Hebburn, NE31 1LR Map (opens Google Maps)
Compare nearby
- G Hawthorn Court Good, 0.3 miles away
- G Bedewell Grange Good, 0.5 miles away
- G Harmony House Good, 0.5 miles away
- – Hebburn Day Care (New Respite & Community Branch) Not yet rated, 0.6 miles away
- G Hebburn Court Nursing Home Good, 0.6 miles away