Harmony House
- Care home
- 37 beds
- No nursing
- Registered since 2012
- Hebburn, South Tyneside, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 30
rated care homes in South Tyneside are rated Good, like this one.
Harmony House: inspection record
Rated Good in March 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Hawthorn Court Good, 0.3 miles away
- G Willowdene Care Home Good, 0.5 miles away
- G Bedewell Grange Good, 0.7 miles away
- – Hebburn Day Care (New Respite & Community Branch) Not yet rated, 0.7 miles away
- G Hebburn Court Nursing Home Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 16 June 2021. Quoted under the Open Government Licence.
Harmony House is a care home that provides personal care for up to 37 people on two separate units. One unit provides support to people with mental health needs and the other unit provides support to older people who live with dementia or have a learning disability. At the time of the inspection there were 34 people living in the home.
What inspectors found
People were safe living in the home. People happily interacted with staff and other people in communal areas around the home. Staff supported people's social and emotional wellbeing. People were supported to keep in touch with their family members via video or telephone calls as well as window visits.
Read the rest of CQC's summary
Fire risks in the home were regularly assessed and actioned to keep people safe. People's fire safety risks were regularly assessed and Personal Emergency Evacuation Plans (PEEPs) were in place and regularly reviewed to ensure they reflected people's needs in the event of a fire.
Systems were in place to help prevent people, staff and visitors from catching or spreading infection. The environment was clean. Additional cleaning was taking place around the home, including of frequently touched surfaces. Staff had undertaken training in Infection prevention and control as well as putting on and taking off PPE. There was appropriate guidance on display around the home for staff to refer to.
There was sufficient personal protective equipment (PPE) such as masks, aprons, gloves and visors. The registered manager and deputy manager carried out weekly stock checks to ensure the home always had maximum levels of PPE.
People and staff were taking part in the COVID-19 regular testing programme.
Questions to ask when you visit
- Safe was rated Requires improvement on 5 March 2020. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Lynn McMillan
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 16 June 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Pathways Care Group LimitedBrand: Salutem Bid Co Ltd
- Ownership type
- Organisation
- Companies House number
- 03409137 (opens Companies House)
Pathways Care Group Limited runs 16 services in England, 5 of them in the North East. 16 are rated Good or Outstanding.
Other services run by Pathways Care Group Limited
- G Fair Haven Care Home Good. Care home, West Northamptonshire, East Midlands
- G Fairholme Good. Care home, South Tyneside
- G Famille House Good. Care home, Leicestershire, East Midlands
- G Greenways Good. Care home, Harrow, London
Getting help from South Tyneside Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at South Tyneside Council
- Ask for a care needs assessment
- Phone: 0191 424 6000, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm. Out-of-hours emergencies: 0191 456 2093
- Contact adult social care online
- Support for carers
- Paying for care: South Tyneside Council
Checked on the council's website, November 2026.
Common questions
- Does Harmony House provide nursing care?
- No. The Care Quality Commission lists Harmony House as a care home without nursing.
- How many beds does Harmony House have?
- The Care Quality Commission's register lists 37 beds at Harmony House.
- When was Harmony House last inspected?
- The Care Quality Commission's latest rating for Harmony House was published on 5 March 2020.
- Who runs Harmony House?
- Harmony House is run by Pathways Care Group Limited. It runs 16 services in England, 5 of them in the North East.
- What is Harmony House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 March 2020.
Contact
- Phone
- 0191 483 5588
- Address
- Cuthbert Street, Hebburn, NE31 1DJ Map (opens Google Maps)
Compare nearby
- G Hawthorn Court Good, 0.3 miles away
- G Willowdene Care Home Good, 0.5 miles away
- G Bedewell Grange Good, 0.7 miles away
- – Hebburn Day Care (New Respite & Community Branch) Not yet rated, 0.7 miles away
- G Hebburn Court Nursing Home Good, 0.7 miles away